You should change your schedule for service. Instead of booking service every 15 minutes to every 30 minutes. Someone shouldn’t have to wait an hour and 45 minutes for a tire rotation.
3/13/2026
Anasta A. VERIFIED CUSTOMER
I adore Christian. I literally drive to Kingston rather than to take my care to the Hyannis Toyota because of the great service that he provides. I also have referred my staff and family members to this Toyota because of how amazing Christian and the care team is :)
3/13/2026
Stephen W. VERIFIED CUSTOMER
Friendly, knowledgeable, professional.
3/12/2026
Paul S. VERIFIED CUSTOMER
Very happy with the service my vehicle received
3/12/2026
Kathleen B. VERIFIED CUSTOMER
Sienna was great! So friendly, knowledgeable and helpful.
3/11/2026
Lesley T. VERIFIED CUSTOMER
Christian was very pleasant and honest
3/11/2026
Edith D. VERIFIED CUSTOMER
Completely satisfied
3/11/2026
Robert B. VERIFIED CUSTOMER
In June 2025 I purchased a 2019 Tacoma
After 9 months and 9000 miles I’m informed I need 4 new tires
I got the run around when I purchased the truck, not from my sales person Mile but from management and finance dept and now it looks like Sullivan Brother is continuing to be a huge disappointment
If I didn’t purchase the 5 year platinum coverage I’d stop using Sullivan all together
Rob Biela
3/10/2026
Audra F. VERIFIED CUSTOMER
Bob is great!
3/10/2026
Kevin M. VERIFIED CUSTOMER
In and out in a little over an hour and very courteous service
3/10/2026
Jeri G. VERIFIED CUSTOMER
Thank you Seana! I was in an out in an hour!
3/9/2026
Christopher V. VERIFIED CUSTOMER
The service department is very helpful.
3/9/2026
Gerard H. VERIFIED CUSTOMER
Niman is the best... very helpful
3/9/2026
Deborah P. VERIFIED CUSTOMER
Always great service
3/9/2026
Brandy D. VERIFIED CUSTOMER
The best customer service and good communication
3/8/2026
Jarred W. VERIFIED CUSTOMER
Thank you Bob for keeping us updated and personally checking on the car status this morning.
3/8/2026
Ann P. VERIFIED CUSTOMER
Seana was and is a wonderful addition to your team.
3/7/2026
Raymond C. VERIFIED CUSTOMER
As always,Bob was extremely helpful and resolved my issue very quickly. I will recommend your service department to everyone.
3/7/2026
Sara S. VERIFIED CUSTOMER
I appreciate everything Bob has done for me! If you need sales ask for John! Ownership - also ask for John ! They have been amazing with me !
3/7/2026
Teresa M. VERIFIED CUSTOMER
She did a great job and correctly answered some concerns that I had.