crew scratched the bumper from the exhaust connection hose during service. It is in the video walkaround you send with the report and I have before pictures as well. They also left the vehicle in the driveway with no phone call, no knock on the door, vehicle unlocked and keys in it. I have proof of this on home security camera as well. The scratches need resolving ASAP.
1/7/2026
Debra B. VERIFIED CUSTOMER
I have always been treated very well with all of the staff especially in the service department. Longevity of the staff is awesome to be able to carry on conversations like old friends!
1/7/2026
Tim G. VERIFIED CUSTOMER
Thank you for your quality work
1/6/2026
Richard R. VERIFIED CUSTOMER
Everything is good the technician did a good job I am satisfied with all that was done
1/6/2026
Rosemary G. VERIFIED CUSTOMER
Very professional, kind and accommodating. Great employees at Sullivan Toyota. Thank you again!
1/6/2026
Linda S. VERIFIED CUSTOMER
Excellent service today
1/6/2026
Michelle K. VERIFIED CUSTOMER
Christian is the best!! Great customer service always.
1/6/2026
Jessica P. VERIFIED CUSTOMER
Christian was very kind and informative. This was my first visit with your service department. I am extremely impressed and have already recommended visiting your location for service. Thank you!
1/6/2026
Michelle B. VERIFIED CUSTOMER
Patty Majeski ai an asset to your company. She not only is a great salesperson,she took extra time to make me understand how to keep my car running during the coldest months.
She deserves a raise. I don't know her,but, I know a good employee when I have to deal with one. Also, Brian, who picked my car up this morning was so helpful,knowledgeable and understanding.
Thank you
Michelle B
1/6/2026
Kathryn S. VERIFIED CUSTOMER
Great service!
1/6/2026
Ellen G. VERIFIED CUSTOMER
Service was fast and complete
1/6/2026
Phyllis B. VERIFIED CUSTOMER
Patty rules!
1/5/2026
Amy S. VERIFIED CUSTOMER
Niman was great!
1/4/2026
Carla D. VERIFIED CUSTOMER
I came in without an appointment because of an issue with a flashing low tire sensor. Seana explainged that she would have it looked at but it would be a long wait which I fully expected. You identified the problem replaced the sensor and Iwas on my way by 2:00pm. I really appreciate the communication and prompt service.
1/4/2026
Maureen S. VERIFIED CUSTOMER
It took way too much of my time, to resolve an issue that could have taken a half hour.
1/4/2026
Ken B. VERIFIED CUSTOMER
Power train warranty not honored. Four wheel drive actuator is part of the drive train.
1/4/2026
Jill K. VERIFIED CUSTOMER
Way overbooked the service center.
1/4/2026
Melanie G. VERIFIED CUSTOMER
He was very personable and informative
1/4/2026
Brian V. VERIFIED CUSTOMER
From start to finish Seana was polite ,professional and courteous. She did a wonderful job for such a busy morning. Thumbs up Seana!!
1/3/2026
David C. VERIFIED CUSTOMER
Niman did fine job helping me through my most recent maintenance procedure. Thank you.