I waited over two hours for a routine oil change with my 6 year old daughter. When I finally reminded them how long I had been waiting, the woman at the desk made excuse after excuse instead of apologizing or taking responsibility. Not once was there any acknowledgment that this was unacceptable or any reassurance that it wouldn’t happen again. I’m very disappointed.
12/27/2025
William T. VERIFIED CUSTOMER
Two and half hours for a scheduled appointment for an oil change. Staff was very nice, I have no issues with them personally.
12/27/2025
Carol L. VERIFIED CUSTOMER
Good job
12/27/2025
Winifred S. VERIFIED CUSTOMER
He was so polite and informative
12/23/2025
Peter K. VERIFIED CUSTOMER
Very helpful
12/23/2025
Christopher B. VERIFIED CUSTOMER
Very good service, answered some other questions that I had too.
12/22/2025
Nick C. VERIFIED CUSTOMER
Dave you are the best!! Thank you so much, best service in New England!!
12/22/2025
Nancy H. VERIFIED CUSTOMER
Niman was extremely comfortable to talk to and professional
12/21/2025
Christopher D. VERIFIED CUSTOMER
Very efficient and timely great experience
12/21/2025
Dennis S. VERIFIED CUSTOMER
Dylan Lindbergh was above & beyond helpful.
12/20/2025
Norman P. VERIFIED CUSTOMER
Bob is always very helpful!
12/20/2025
Kathy C. VERIFIED CUSTOMER
Pleasant professional, well stocked waiting area.
12/20/2025
Jack M. VERIFIED CUSTOMER
I was charged for a tire rotation that didn’t happen.
12/20/2025
Mary G. VERIFIED CUSTOMER
Very kind. Done very quickly
12/19/2025
Robert F. VERIFIED CUSTOMER
Prompt service well organized. Friendly service manager who was very informative and helpful
12/19/2025
Richard G. VERIFIED CUSTOMER
Christian got me in and out quickly which I appreciated.
12/18/2025
Kathleen T. VERIFIED CUSTOMER
The tire pressure light is still on
12/18/2025
Mary D. VERIFIED CUSTOMER
Bob was great but issue I brought it in for was not resolved. I hope when I bring it in the third time on this coming Tuesday that someone with tech knowledge on an iPhone is available to work on why i cannot make any hands free calling. You can call me at ****-****-xxxx.
12/18/2025
Colleen R. VERIFIED CUSTOMER
Great service- Christian so very helpful
Took care of my car situation with professionalism, courtesy and made sure I had everything I needed. Was taken very well care of by Christian and your staff
Thank you
C Ryfa
12/18/2025
Karen O. VERIFIED CUSTOMER
Was happy that the wait time was reasonably quick.
Niman Liu was very pleasant and helpful.