My service advisor Samantha was great. Yesterday I notic3d the cabin air filter cover was not replaced after service and was left on the passenger side floor mat. Also,my low tire pressure light came on yesterday and when i went to check my tire pressure i was not able to remove 2 valve stem caps, as they were place too tight and stripped. I am not satisfied with the technichian who serviced my vehicle and the attention to detail.
7/27/2024
Bob T. VERIFIED CUSTOMER
Job well done by Christian and everyone else
7/27/2024
Elizabeth H. VERIFIED CUSTOMER
We made a mistake in going to Sullivan instead of Tufankjian in Braintree. Tufankjian runs like clockwork. They are always on time. We had to spend more than an hour and a half over there because you are always late. Can’t wait to go back to Braintree after our service contract is up. The first time we were at Sullivan we had to wait even longer because we were scheduled close to lunch and everyone left. Can’t you figure this out and schedule appropriately?
7/27/2024
William H. VERIFIED CUSTOMER
Price for brakes much to expensive, only reason I did not go elsewhere after getting the price quote was NY wife was leaving on a trip the next day..
Dealt with Bill before he is professional and courteous, unlike some of your other staff.
7/27/2024
Jones River. VERIFIED CUSTOMER
They did great! There was an issue with the battery and I was told I have to pay for it , even though I didn’t cause the issue. Bob and the team took care of it for me. Couldn’t be happier! Thank you again
7/27/2024
Linda O. VERIFIED CUSTOMER
Sam was thorough and thoughtful. Thank you!
7/26/2024
Daniel C. VERIFIED CUSTOMER
I service both of our Toyota trucks with you and Christian is the best to deal with. He’s a pro and knows how to take care of people.
7/26/2024
Richard R. VERIFIED CUSTOMER
Patty was very attentive and conscientious in treating me as a long-term valued customer for my 2006 Kia Sportage that I purchased years ago from Sullivan Brothers.
7/26/2024
Marie N. VERIFIED CUSTOMER
Always fabulous customer service
7/26/2024
Holly L. VERIFIED CUSTOMER
Christian was very friendly and efficient . Very appreciated!
7/26/2024
Dominick A. VERIFIED CUSTOMER
No additional comments at this time.
7/26/2024
Robert B. VERIFIED CUSTOMER
Perfect service as always!
7/25/2024
Kimberly C. VERIFIED CUSTOMER
Always friendly, courteous, and helpful
7/25/2024
John M. VERIFIED CUSTOMER
Your welcome
7/25/2024
Christine M. VERIFIED CUSTOMER
Bill was kind and professional
7/25/2024
Susan S. VERIFIED CUSTOMER
The service team at Sullivan Brothers never disappoints
7/25/2024
Elaine H. VERIFIED CUSTOMER
Service was good technician polite and professional, but very long wait
7/24/2024
John P. VERIFIED CUSTOMER
Didn't reset my maintenance reminder but a service rep came out to do it
7/24/2024
Karen C. VERIFIED CUSTOMER
Patty is awesome!!
She was outstanding !
Needs a generous raise
7/24/2024
Kim S. VERIFIED CUSTOMER
I waited 1 hour and 45 minutes for a tire rotation. That's just crazy! My time is worth something to me,too!