Bill was very helpful and is always genial. He ensured that the concern with my car was addressed and explained the options.
8/1/2024
Vincent C. VERIFIED CUSTOMER
No complaints. All went well
8/1/2024
Francis B. VERIFIED CUSTOMER
All great - Samantha is fantastic
8/1/2024
David B. VERIFIED CUSTOMER
I travel all the way to Sullivan due to less than satisfactory service department experiences over a 4 yr period. McGee is equally as good as Sullivan, but have found Sullivan to be a bit closer to where I live when making appointments on my day off and not working in Boston. I wish wait times were shorter but seems to be common at every service department post-covid. Appreciate the clean and friendly atmosphere and comfortable waiting area at every Toyota Dealer.
8/1/2024
Brandon B. VERIFIED CUSTOMER
I have never been treated so badly at Toyota and I am very disappointed
8/1/2024
Robert Q. VERIFIED CUSTOMER
Great service Keep up the good work
8/1/2024
Lydia M. VERIFIED CUSTOMER
everything was good
8/1/2024
Debra Z. VERIFIED CUSTOMER
I went to another dealership for my previous service and was very disappointed. They didn’t give my car the extra care that Sullivan Brothers Nissan had given my previous Rouge. So since I now have a Sienna, I decided to go to Sullivan Brothers Toyota, and I was treated by very polite service men. They helped me with my walker, explained what would be done, and that it might take longer because it was a 6 cylinder vehicle. When it was done, I received the same kind help. A+++
7/31/2024
George A. VERIFIED CUSTOMER
Christian is always courteous and knowledgeable
7/31/2024
Anne S. VERIFIED CUSTOMER
He was very prompt, efficient and professional and it’s a pleasure to have had him help me out! Patty is also terrific!!
7/31/2024
Joanne P. VERIFIED CUSTOMER
Samantha was very helpful and answered all of my questions, especially since this was my first time there.
7/30/2024
Ethan R. VERIFIED CUSTOMER
Patty took extremely good care of me and my vehicle during my visit.
7/30/2024
Chelsea S. VERIFIED CUSTOMER
Christian was super helpful and informative about what was happening with my vehicle. I always feel like I am in good hands and never have to worry when he is my service rep.
7/30/2024
Brian K. VERIFIED CUSTOMER
Great experience, fixed my A/C.
7/30/2024
Christine B. VERIFIED CUSTOMER
Christian Small was friendly, attentive and professional from start to finish. The waiting room is lovely and clean. I intend to become a Sullivan Bros. service customer for my 2018 Lexus RX 350 from this point forward. My oil change and tire rotation was competed in a timely fashion as promised ! Thank you Sullivan Bros and thank you Christian Small ! Christian is an exemplary employee who represents your interests well.
7/30/2024
Janet W. VERIFIED CUSTOMER
Patty is awesome! Always pleasant and such a classy dresser! She knows her stuff! I look forward to seeing her when I bring my car in to be serviced!
7/28/2024
Joel B. VERIFIED CUSTOMER
Very professional and quality work. Very comfortable and accommodating environment.
7/28/2024
John P. VERIFIED CUSTOMER
I have never had an issue with service at Sullivan Bros.
7/28/2024
Ada R. VERIFIED CUSTOMER
I love the video explanation from the technician! And my truck was done in a short time. I saw my truck done and ready by the door. I love Sullivan brothers and all their customers service. Thank you!
7/27/2024
William H. VERIFIED CUSTOMER
Samantha was helpful and informative allowing the service process to go smoothly and to my satisfaction