My brake service was done well and on time. I appreciate Zachary’s friend, friendly and helpful demeanor.
8/15/2025
Mary L. VERIFIED CUSTOMER
All is well and service’s was persistently quick, shuttle service’s was excellent too, thank you!
8/15/2025
Tad T. VERIFIED CUSTOMER
Jimmy was fantastic
Friendly, knowledgeable communicative and helpful
It was a great experience
8/15/2025
Ralph Y. VERIFIED CUSTOMER
Thanks
8/15/2025
Bob H. VERIFIED CUSTOMER
Hailley was great, but she could have let me know that the truck needed filters before it was pulled out of the shop so that that service could’ve been done without the an extra delay or a second visit. Also during my initial contact with Staff to set up my periodic maintenance I requested. That they order the parts to replace the rear right tail light assembly and the parts were not ordered. So I now need to bring the car back another time unnecessarily. I recently also had the parts department order the completely wrong part for another vehicle and fail to call me to let me know when it was in. I’ve always held Finley Toyota in the highest esteem, but I’ve had these multiple minor issues lately. Hopefully you guys aren’t slipping in your high-quality customer service.
8/15/2025
Donna M. VERIFIED CUSTOMER
**** is always nice and answers questions!
8/15/2025
Nancy B. VERIFIED CUSTOMER
James was so accommodating to my time issues for service. I really appreciated his help.
8/15/2025
Holly L. VERIFIED CUSTOMER
Someone halfassedly peeled off the sticker from the previous service, and then just left remnants of the partially peeled sticker on the windshield. I can fix it with a razor blade and some goo gone, but it's just unfortunate that someone would do half a job on something so simple. It makes me worried about the rest of the job.
8/15/2025
Joe B. VERIFIED CUSTOMER
Totally satisfied withtheservice
8/15/2025
Chris H. VERIFIED CUSTOMER
Outstanding in all aspects. Keep up the great work!
8/15/2025
Lieila M. VERIFIED CUSTOMER
Thank you Hallie I appreciate your kink very helpful help. No one does this go beyond their generous help again thank you. Leila
8/14/2025
Betty H. VERIFIED CUSTOMER
I appreciate the notifications and updates that were sent to my phone. I could do errands while my car was being serviced. It assured me that my car was in good hands.
8/14/2025
Steven A. VERIFIED CUSTOMER
Thank you Hailey your help today...
8/14/2025
David E. VERIFIED CUSTOMER
Zachery was very friendly and me updated on the progress of the vehicle I highly recommend him to other Toyota customers will be coming back
8/14/2025
Kenneth S. VERIFIED CUSTOMER
Zack and the Findlay Toyota staff exceeded my expectations when caring for my vehicle and in their interactions with me. Thank you.
8/13/2025
Kimberly A. VERIFIED CUSTOMER
Thanks ****! We appreciate you!
8/13/2025
Betty P. VERIFIED CUSTOMER
Ok, Thanks, everything was great! Very nice people and James very helpful