Great and friendly service....NO SURPRISE needs to be done lust.
Wonderful experience.
5/16/2024
Gary A. VERIFIED CUSTOMER
Went well. Hallie was grest,kept me informed and called 20 min before pickup. Truck was ready and clean!perfect! Thx
5/15/2024
Rodney C. VERIFIED CUSTOMER
James did an outstanding job made me feel comfortable with the information I got and requested. Thank you.
5/15/2024
David W. VERIFIED CUSTOMER
Great job Zach and crew!
5/15/2024
Nancy H. VERIFIED CUSTOMER
I do not like your texting system. I orefer email. There were no snacks or popcorn.
5/15/2024
Hopi T. VERIFIED CUSTOMER
Always great service and excellent service staff. I appreciate the info on what service our vehicles received or needed.
5/15/2024
Gerald T. VERIFIED CUSTOMER
Zach was great. Even rhough I ended up spending over three hours in your waiting area, Zach’s manner and profuse apologies made it tolerable.
5/15/2024
Johnny G. VERIFIED CUSTOMER
Very persoanle, attentive
5/15/2024
Gary E. VERIFIED CUSTOMER
Great service and staff. Halle is the best!
5/15/2024
Marie C. VERIFIED CUSTOMER
I’m very happy with **** expertise and's he was very helpful and updated on my vehicle progress
5/15/2024
Jeffery E. VERIFIED CUSTOMER
My service experience was nothing but excellent today at Findley Toyota Flagstaff. I was greeted promptly upon my arrival at my 1pm appointment time and was quickly checked in by the Service Advisor Michael Hanson. Michael also took the time to answer some questions I had about future long term care of my new Crown. I was impressed that he contacted one of his expert mechanics to find the answer to a detailed question I had. My service issue (2nd key for my new Crown) was quickly taken care of and I was on my way! Upon driving off, it was a touch to find my carpets vacuumed.
Over the 8 years I’ve lived in Northern Arizona, Findley Toyota Service in Flagstaff has always done me right.
5/14/2024
Gregory E. VERIFIED CUSTOMER
Excellent work and service !!!
5/14/2024
Charles H. VERIFIED CUSTOMER
I’m dissatisfied because I have brought my car in 3 times to get the splash guards under my car fixed and again when driving on the highway they fell off and dragged on the ground. The first time I brought in I get after some wear and tear things need to get replaced. But after driving on the highway they fell off. So I went back to get fixed and was told what happened was rare even though I was told the first time I got my under car fixed every was good. Now less than 4 days after getting my car fixed again my splash guards under my car fell off driving on a highway. This time I attribute this to the dealership not properly completing the work under my car causing me to have to bring my car in again. I’m hopeful that the dealership can make it right this time since I have spent $1200+ on fixing the underside of my car and have been promised multiple times it’s fixed but as soon as I drive at a high speed something pulls off.
5/13/2024
Anna N. VERIFIED CUSTOMER
Excellent
5/13/2024
Betty S. VERIFIED CUSTOMER
I will
5/12/2024
Deborah H. VERIFIED CUSTOMER
Great customer service.
5/12/2024
Carol S. VERIFIED CUSTOMER
Jim did a great job and helped us through some previous issues
5/12/2024
Samantha B. VERIFIED CUSTOMER
Thank you
5/11/2024
Lonnie L. VERIFIED CUSTOMER
Zack was great
5/11/2024
Kurt L. VERIFIED CUSTOMER
Yes James was great, very personable and dealing with him was like being with a friend.