Jimmy was a complete rock star! Top notch customer service! Thanks Jimmy! We will look forward to working with you again!
7/4/2026
Brandie W. VERIFIED CUSTOMER
She was super friendly and very knowledgeable about i had questions about.
7/3/2026
Kendrick P. VERIFIED CUSTOMER
Seems like the alignment is still the same like it wasnt worked on at all, steering wheel is still in same position as i brought it in, i will take my car to riverview toyota next for alignment
7/3/2026
Cheri S. VERIFIED CUSTOMER
I want to recognize my service advisor Randy for outstanding customer service. He was friendly, professional, and thorough, kept me informed, answered all my questions, and made the experience smooth and stress-free. His attention to detail and genuine care were greatly appreciated.
7/3/2026
William K. VERIFIED CUSTOMER
None
7/3/2026
Nicole B. VERIFIED CUSTOMER
Everyone is friendly and awesome at what they do!
7/3/2026
Edgard L. VERIFIED CUSTOMER
Hallie did a magnificent job. Her customer service was impeccable, and she communicated with me exceptionally well throughout my visit to your dealership. Because of the outstanding experience she provided, I will be returning to your dealership for all of my future Toyota Tundra service and maintenance needs.
7/2/2026
Kymberle D. VERIFIED CUSTOMER
Des was super helpful and courteous. Kept me informed about my vehicle. Much appreciated.
7/1/2026
Jaime D. VERIFIED CUSTOMER
Fantastic service and job, thank you.
7/1/2026
Wesley B. VERIFIED CUSTOMER
Great service every time and thank you for giving me peace of mind knowing my Toyota is safe and ready every time I need it.
7/1/2026
Sarah G. VERIFIED CUSTOMER
The service was pretty quick despite not having an appt.
6/30/2026
Teodoro T. VERIFIED CUSTOMER
I had an excellent experience working with my service advisor Michael. He were professional and kept me informed throughout the entire service process. He explained everything clearly and made sure my vehicle was completed on time. I really appreciate the outstanding customer service and would definitely recommend this dealership’s service department.
6/30/2026
Jefferey C. VERIFIED CUSTOMER
Always top notch since I have been going to Findlay. Since 2012
6/30/2026
James L. VERIFIED CUSTOMER
James did a great job I appreciate it
6/30/2026
Eric A. VERIFIED CUSTOMER
Efficient and friendly
6/29/2026
Antoinette C. VERIFIED CUSTOMER
I am concerned about future incidents about reoccurring mice problems due to how the vehicle was manufactured. There are easy access for rodents to enter the vehicle engine compartment and through vents and filters. To disinfect is expensive. I was so concerned about my health and anyone who had been in my vehicle prior to this incident.
No solution was given to me to prevent mice coming in from the air filter above the glove compartment.
I tried everything to prevent mice from coming in my vehicle and my vehicle is always clean.
6/29/2026
Monica R. VERIFIED CUSTOMER
Des was very friendly, but knowledgeable and professional. Kept us informed of our progress and which services will probably need at our next appointment.
6/28/2026
Marie Z. VERIFIED CUSTOMER
All was good except James forgot to text me when the Toyota was done being serviced, so we waited longer than necessary in the waiting area.