My summary paper work did not have the tire pressures filled in. I asked the service advisor if they were checked, and she said yes. I asked her to check, and she spoke with the technician who said the computer would not allow him to enter the pressure but is was ok. These are aftermarket tires and there is a sticker on the inside door. That specifies the filling pressure of 46 psi. She mentioned 40 psi, and that it was corrected. I get home and check and all tires are at 30 psi. This is extraordinarily poor form and lack of attention to detail. Particularly when I asked about it.
4/14/2024
Pearl B. VERIFIED CUSTOMER
James’ customer service was very appreciated. He kept me informed of the status of my vehicle by texting me. I had a positive visit with your dealership because of my service adviser, James.
4/14/2024
Rita C. VERIFIED CUSTOMER
Jimmy went above and beyond to help us. I appreciate his help!
4/13/2024
James M. VERIFIED CUSTOMER
The service was great and quite fast .
4/13/2024
Peter W. VERIFIED CUSTOMER
Paid $1300 for a new axle and the problem hasn’t been addressed.The popping noises are as bad as before. Disappointed with the results.
4/13/2024
Ryan R. VERIFIED CUSTOMER
Excellent customer service as always. Keep up the great work Michael and Flag Toyota
4/12/2024
Not Provided. VERIFIED CUSTOMER
Kudos to the staff of Findlay Toyota.
Jimmy, you rock as a service advisor.
4/12/2024
Tora M. VERIFIED CUSTOMER
Thank you once again for superb service and good communicating with me about my Honda.
As I said there I bought my Honda there at Findlay’s ten years ago. Always good service and pleasant atmosphere.
Thank you.
4/12/2024
Melony P. VERIFIED CUSTOMER
Findlay always treats us so well, and James was no exception. A sincere thank you from our family!
4/12/2024
Judith M. VERIFIED CUSTOMER
Everything and everyone was very professional.
4/12/2024
Larry L. VERIFIED CUSTOMER
I thought the service was great but the repair costs high.
Just being honest. Thx
4/12/2024
Carolee B. VERIFIED CUSTOMER
job well done
4/12/2024
David B. VERIFIED CUSTOMER
I appreciate the discount.
4/12/2024
Jeremy S. VERIFIED CUSTOMER
Thanks for the prompt and friendly service!
4/11/2024
Terry B. VERIFIED CUSTOMER
The best service always and great customer support. Thank you so much.Terry B
4/11/2024
Jerrick B. VERIFIED CUSTOMER
????
4/11/2024
Kathryn N. VERIFIED CUSTOMER
Zach has excellent customer service skills and explained tires to me. I chose Tires from rather than Discount. Maintenance, tire mounting and alignment all done at once. Thanks Zach!
4/11/2024
John H. VERIFIED CUSTOMER
When I got home (45 minute drive from the dealership), my power liftgate no longer worked. Our car is not quite a year old, and only has approximately 3590 miles on it!! It appears someone there possibly broke it.