Hallie was exceptional today as well as all the Service Crew. It was a busy morning but everything was taken care of in a reasonable manner.
Thanks
7/30/2025
Travis H. VERIFIED CUSTOMER
Great service!
7/30/2025
Wen T. VERIFIED CUSTOMER
I am not happy that I was not informed one of the windshield wiper I brought was not the right size. You went ahead and replaced all the windshield wipers without asking for my approval of this replacement which caused extra cost to the service that I was not planning for.
7/30/2025
Nick S. VERIFIED CUSTOMER
The paint chipped and needs to be re-done
7/30/2025
Mark P. VERIFIED CUSTOMER
Prompt and efficient service.
7/30/2025
Adelina N. VERIFIED CUSTOMER
Thank you for the excellent customer service today! : )
7/30/2025
Robert F. VERIFIED CUSTOMER
Prompt and friendly service????
7/29/2025
Jose V. VERIFIED CUSTOMER
Awesome, thanks
7/29/2025
Irv D. VERIFIED CUSTOMER
All was very good, thank you
7/29/2025
James L. VERIFIED CUSTOMER
Several days ago I called for an appointment. No appointments were available and I was told to bring the vehicles in and that they would work me in when I arrived at the dealership, they knew nothing of it. And they said, they were overbooked and couldn't take care of us after a 2 and a 1/2 hour drive. Apparently your forwarding calls from the dealership.In flagstaff,to you're parent corporation in henderson, nevada. Who doesn't know anything about your schedule? You need to stop doing this. It's creating problems for your service managers when we're called to breathe it, be a Clinton when they have no time to be able to take care of it. I've always had good service from Finley, Toyota in Flagstaff, and I will continue to use their services. And I will also demand to talk to someone in the dealership in flagstaff, in the future, you either need to identify yourself as not been in flagstaff, and you need to stop making promises that you can't keep.
7/29/2025
Raquel C. VERIFIED CUSTOMER
Thank you **** for all your help! We appreciate it!
7/28/2025
Emily M. VERIFIED CUSTOMER
Hallie is a great person, appericate her help,always honest and answers all question and gives honest suggestions.
7/27/2025
Donald R. VERIFIED CUSTOMER
Thank you
7/27/2025
Damian G. VERIFIED CUSTOMER
I brought my vehicle for an alignment and Hallie hepler did a wonderful job helping us get it serviced as well as the technician, John who did the service. We are very pleased they've done a wonderful job as always.
7/27/2025
Philip M. VERIFIED CUSTOMER
Hallie clearly explained what would be involved in the 5K servicing, gave me an accurate time estimate, and kept me up to date on progress via texts. All done very professionally.
7/27/2025
Annalee R. VERIFIED CUSTOMER
Excellent customer service! Very kind and helpful!!
7/27/2025
Giovannel A. VERIFIED CUSTOMER
Very serviceable
7/27/2025
Phil B. VERIFIED CUSTOMER
Thank you, Hallie. She deserves a RRAISE!!
7/27/2025
Kent S. VERIFIED CUSTOMER
Well, it takes a long time to go everything & try to understand. But I will go through it a couple more times to try…. I was disappointed when I talked to the young man at the desk. I really enjoy listening to 103.7 radio station who has the perfect music!!!! All of sudden now when I turn on the car, a rectangle notification comes on screen asking to install the satellite station. I don’t what it!!!!!! The young
man at front desk said the message couldn’t be removed . There’s another message that comes on screen as I start driving. Can’t remember it now, but I have to turn off every drive while driving.