Thank you James Hernandez & Findlay Toyota.
Service was great!
Lee
9/1/2025
April Lou. VERIFIED CUSTOMER
As always service was quick and efficient
8/31/2025
Povi L. VERIFIED CUSTOMER
Hallie was very helpful, she was honest and upfront on what service I needed. She helped me with options on how I could pay for the service. I definitely would like her to help me again when I need services done on my vehicle. Her customer service is 100% and I would definitely recommend ppl to ask her. Thank you again Hallie, I got home safely and I did notice the change from before I came in.
8/31/2025
Marilyn B. VERIFIED CUSTOMER
It’s always a “ job well done” with Toyota service from the Adviser, James , to the mechanics. It’s always more expensive but worth their knowledge and expertise and my peace if mind.
8/30/2025
Steven N. VERIFIED CUSTOMER
They treated us as family and even remembered our dogs names. Thank you!
8/30/2025
Jo Ann. VERIFIED CUSTOMER
Hallie provides excellent customer service. Professional but caring and courteous.
8/30/2025
Courtney H. VERIFIED CUSTOMER
Great job and great communication! Thank you!
8/30/2025
Tina G. VERIFIED CUSTOMER
Hallie was wonderful and I would prefer to work with her exclusively.
8/30/2025
Darryl P. VERIFIED CUSTOMER
I did receive a text saying “my ride was ready to take home” first, and then moments later my multi inspection form came in. Wasn’t it suppose to be the other way around? I was ready to pay for my services and then the inspection form came in…kinda wish I received that earlier. I’m not sure how that was controlled.
8/29/2025
Robert A. VERIFIED CUSTOMER
As always, Zach goes the distance to ensure the service I receive is well managed and timely especially with the damaged replacement part that had to be reordered. Thanks Zach!
8/29/2025
Robert B. VERIFIED CUSTOMER
I had a battery issue, so James Hernandez got me in to diagnose the battery health. Battery needed to be replaced. I was out within the hour! Great service.
8/29/2025
Chuck B. VERIFIED CUSTOMER
Jimmy is really helpful ... Solved a problem due to a defective new part.
8/29/2025
Katherine M. VERIFIED CUSTOMER
Fast, efficient, friendly, and professional!
8/29/2025
Nathaniel F. VERIFIED CUSTOMER
James was First Class All The Way! This man took excellent care of me, and I would highly recommend this Toyota Dealership, as a result of his work.
8/29/2025
Robert G. VERIFIED CUSTOMER
My truck was not washed
8/29/2025
Michael T. VERIFIED CUSTOMER
Hallie gets service done and makes sure I am in good hands. She is very talented and friendly.
8/29/2025
Nancy D. VERIFIED CUSTOMER
The service was professional and completed in a timely fashion.
Thanks
8/28/2025
Carsten P. VERIFIED CUSTOMER
Zach is always doing a great job , very professional . Not to forget Randy the shuttle diver , he has been taking me back and forth many times and is a great brand ambassador for Toyota . Would like to make sure that he is getting some recognition for doing and outstanding job !
8/28/2025
David G. VERIFIED CUSTOMER
James is always great to deal with . He is friendly and knowledgeable.
Always a pleasure.
8/27/2025
Jonathan F. VERIFIED CUSTOMER
Michael and John (lead mechanic?) were both great. John rode around with me trying to diagnose a noise. Truly first class customer service. I will definitely recommend Findlay to my Toyota owning friends.