James has been my contact person for a couple visits. He has been professional in demeanor and service acumen. 5 ????????????????????up.
9/20/2025
Jerry F. VERIFIED CUSTOMER
After dropping off our car Jimmy told us somebody can drop us off any where we want. After having breakfast I called Jimmy back and he provided us transportation back to the service center and waited for a little while and we got a call and Jimmy said our car was ready. It was great they had our car done in a good amount of time.
9/20/2025
Pia S. VERIFIED CUSTOMER
**** was exceptional!
9/19/2025
Dellarina S. VERIFIED CUSTOMER
Hallie was nice and attentive
9/19/2025
David C. VERIFIED CUSTOMER
Jimmy was great he fit me in even though I did not have an appointment- he reviewed the future visits offered by Toyota that I was unaware of… he was really great thx Dave Cremer
9/19/2025
Emily H. VERIFIED CUSTOMER
We took our truck to toyota dealer for svc. we thought it was out hums or barring, good thing it wasn't, the service guy, instead of dealing with the problem, he cam up with the svc that's needed done of which we had already service by them., husband told them they are done already n the guys went back to check n says oh. I didn't see it...my trust with them is iffy iffy now...just saying they even told me my fan belt was cracked. My husband changed the belt, nothing wrong with the belt he got off....
9/19/2025
Rodrigo R. VERIFIED CUSTOMER
Excellent service from Zach!
9/19/2025
Margaret J. VERIFIED CUSTOMER
Ok. Thank you
9/19/2025
Kevin S. VERIFIED CUSTOMER
Mike is great!
9/19/2025
Marlene J. VERIFIED CUSTOMER
Excellent service and staff very friendly
9/18/2025
Michael Lucky. VERIFIED CUSTOMER
Great service
9/18/2025
Craig N. VERIFIED CUSTOMER
I like them and they like me.
9/18/2025
Barnes Living. VERIFIED CUSTOMER
Too expensive but well done
9/18/2025
Deborah B. VERIFIED CUSTOMER
I called to verify conflicting information about the report I received via text. Services were recommended but all inspection points were checked as green and good. When service representative returned my call, he was curt and rude and would not address my question/concern that the info i received did not match my inspection report. Also the video i received was 6 seconds long with no information provided. This interaction has me considering taking my vehicle to a dealership in Phoenix for next service.
9/18/2025
Dorothy H. VERIFIED CUSTOMER
Thank you for your customer service.
9/18/2025
Jamie B. VERIFIED CUSTOMER
Wonderful experience, Randy was great. I will be back!
9/18/2025
Cheryl G. VERIFIED CUSTOMER
Very fast service and got me in for and LOF pretty quick
Thank you
9/18/2025
Barbara B. VERIFIED CUSTOMER
Totally appreciated the service with a smile!
9/18/2025
Eric E. VERIFIED CUSTOMER
Jimmy well met my concerns
9/17/2025
Marty M. VERIFIED CUSTOMER
Thank you for your very organized and excellent customer service.