Very clean, very well with communication… as to how long my service would take, they gave the truck a wash and **** checked on past service from a different Toyota dealership. I would bring the truck back here , confident that they are on top of customer satisfaction.
10/3/2025
John U. VERIFIED CUSTOMER
Excellent
10/3/2025
Mark P. VERIFIED CUSTOMER
Extremely professional, kind and caring. He was awesome! Thank you so much!
10/3/2025
James Carey. VERIFIED CUSTOMER
I was confident Jimmy was watching out for me and my vehicle.
10/3/2025
Sandra S. VERIFIED CUSTOMER
Your employees are always so helpful.
10/2/2025
Linda H. VERIFIED CUSTOMER
Very nice and informative. Good customer skills.
10/2/2025
Marcy B. VERIFIED CUSTOMER
Hallie was very good about staying in touch and letting me know what was happening and when. Completely satisfied
10/2/2025
Tama K. VERIFIED CUSTOMER
Was charged the $190 when the car was serviced. Would like that reimbursed. Feel free to call me.
10/2/2025
Karen T. VERIFIED CUSTOMER
Thank you for your excellent recall work on my 2021 RAV4 Hybrid. **** and Jay fitted me with an outstanding loaner car. I couldn’t be happier with this dealership.
10/2/2025
Becky P. VERIFIED CUSTOMER
Very friendly, good communication.
10/2/2025
Robert V. VERIFIED CUSTOMER
????????????
10/1/2025
Ronald P. VERIFIED CUSTOMER
First of all, I would like to commend Helen, the Findlay employee who was responsible for my initial check in service.
Helen conducted a professional review of the service needs of my 2021 Tacoma. I can’t commend her more, she really impressed me with her knowledge and concern.
I might add that, as long standing Findlay customer , I have never been disappointed with the service.
10/1/2025
Alesha J. VERIFIED CUSTOMER
The reason I took my vehicle in was not resolved. The service person tried to argue with my brother who took in the vehicle and convince him the problem wasn’t real.
10/1/2025
Tony L. VERIFIED CUSTOMER
Great customer service!
10/1/2025
Gloria K. VERIFIED CUSTOMER
Jimmy was friendly and efficient at his job. His estimate of the time needed to finish working on my vehicle was accurate
Thank you,
Glo Keller
10/1/2025
James R. VERIFIED CUSTOMER
Hallie was great. She kept us updated, explained everything clearly and was very knowledgeable. I would recommend her to family and friends with Toyotas
10/1/2025
Bnu H. VERIFIED CUSTOMER
Have boss donuts
10/1/2025
Douglas C. VERIFIED CUSTOMER
Does a good job. Glad to do business with him and Findlay too. Thanks.
10/1/2025
Gerald T. VERIFIED CUSTOMER
Jimmy was great! Informative, efficient, and courteous. You need more like him