Told them not to rotate tires and they did it anyway. Also took almost an hour more than estimated due to “network slowness” doing the software update. Feel like the driving experience has deteriorated since the update. Was a test drive done? Also, the wifi was down in the dealership with no attempt to look into the issue while I had to work from the dealership.
5/4/2024
Daniel L. VERIFIED CUSTOMER
My service appointment was completed perfectly.
5/4/2024
Sandi F. VERIFIED CUSTOMER
**** is amazing!
5/4/2024
Edith J. VERIFIED CUSTOMER
Everyone who helped me was very kind, professional and very patient.
5/4/2024
Bonita D. VERIFIED CUSTOMER
Great service.
5/2/2024
Margaret K. VERIFIED CUSTOMER
However. There were grease marks on the driver's side on the bottom by the seat (from shoes)that I needed to clean
4/28/2024
Shawn Z. VERIFIED CUSTOMER
Zachary was a very good man and I am completely satisfied with his performance and I am very happy with the service he provided.
4/19/2024
Jan A. VERIFIED CUSTOMER
Brake service took twice as long as told.
4/19/2024
Virginia H. VERIFIED CUSTOMER
Overall service was ???? great.
4/19/2024
Johanna L. VERIFIED CUSTOMER
The work done was fine and the timeliness and the shuttle service. My only minor complaint is that 1) my cars “maintenance needed” message did not get reset and 2) I didn’t get a new window sticker reminding me when my next service is due. Thanks
4/18/2024
Lawrence W. VERIFIED CUSTOMER
James was professional, courteous and very pleasant. Give him a pay raise!!!
4/18/2024
Jan M. VERIFIED CUSTOMER
Great service . Thank you ****
4/18/2024
Grant G. VERIFIED CUSTOMER
Zach did an excellent job, very professional and friendly. He provided the same great customer service that I come to expect from Findlay Toyota Flagstaff.
4/18/2024
Wayne L. VERIFIED CUSTOMER
**** was absolutely amazing with his service.
4/18/2024
Frieda N. VERIFIED CUSTOMER
A big THANK U TO TYLER! he help fix my problem with my car with no hesitation. An gave me back my car in great shape... thank u sooo much..
4/18/2024
Patrick S. VERIFIED CUSTOMER
**** is the best! Give him a raise!
4/18/2024
Vangie P. VERIFIED CUSTOMER
Awesome service as always.
4/18/2024
Shirley H. VERIFIED CUSTOMER
Excellent and highly qualified as a service person helping customers.