Shannon is always very helpful and explains everything. He is suggestive on different options to consider but not pushy.
8/25/2023
Suku J. VERIFIED CUSTOMER
Service was great. Information provided was very helpful. Francois was extremely helpful
But… I sat there for over 5 hours!!! The vending machine choices are blah! And the coffee was terrible
The first time in 19 years that I’ve waited so long
(I bought my truck at/from Faulkner and gave brought it there for every service and inspection)
8/25/2023
Thomas P. VERIFIED CUSTOMER
Always treated fairly and respectfully
Friendly service staff
8/25/2023
Wendy F. VERIFIED CUSTOMER
Will send a separate email
8/24/2023
John B. VERIFIED CUSTOMER
Good job thx
8/24/2023
James D. VERIFIED CUSTOMER
The whole service was great, from the drop off to the completion.
8/24/2023
Jian X. VERIFIED CUSTOMER
Jc
8/24/2023
Susan P. VERIFIED CUSTOMER
Blaise was very informative overall and came out to talk to me even though I answered the text the new system sent me. I appreciated the ability to ask for further information face to face.
8/24/2023
Evan T. VERIFIED CUSTOMER
Service took much longer than expected, but other than that, everything was fine.
8/24/2023
Sanja M. VERIFIED CUSTOMER
Faulkner Toyota service always treats me well.
8/24/2023
Alena S. VERIFIED CUSTOMER
very caring, knowledgeable professional. Explained everything clearly and was polite. my rating is 10 out of 10
8/24/2023
Barry K. VERIFIED CUSTOMER
Very satisfied with the service!
8/23/2023
Richard H. VERIFIED CUSTOMER
Service was excellent.
8/23/2023
Maureen J. VERIFIED CUSTOMER
Staff was extremely courteous!
The gentleman in the Parts Department
was very helpful.
Shannon was, as always, extremely
thorough, kind and corteous and explained
the new system to me in detail.
8/23/2023
Daniel R. VERIFIED CUSTOMER
I was a walk in and they took care of my car the next day. Well done on promptness.
8/23/2023
Jaqueline F. VERIFIED CUSTOMER
Grate job!!! Thank you
8/23/2023
Jessica A. VERIFIED CUSTOMER
Shannon is the best!! So nice and informative without talking down to you. A definite rare find when you’re a female taking a car to the dealer. All service people should be as nice as him.
8/23/2023
Arlene C. VERIFIED CUSTOMER
Was unhappy trying to enlarge the service report on my phone. Found it hard to see. Not good move for people who aren't great at texting.Tried to sell me 2 unnecessary items which I let you do for me last year, but this car has low annual mileage.
.
8/23/2023
Lucine H. VERIFIED CUSTOMER
I was impressed with the service provided by your team on my RAV 4 . Also the service team provided excellent, efficient and outstanding customer service. Will continue to use your service team. Thank
8/22/2023
Michael T. VERIFIED CUSTOMER
Cris was professional and a great service representative.