Your phone system needs approvement was in a cycle with your phone system for 4 min 27 sec! I finally hit 0 and got a voicemail left my number no response. Went on line and went thru your chat system asking giving my number to confirm my appointment. Again no response. You have an awesome team but your phone system is not customer friendly nor does it work
8/29/2025
James T. VERIFIED CUSTOMER
Great service by Shannon & the Faulkner team
8/29/2025
Huyen D. VERIFIED CUSTOMER
Great service!
8/29/2025
Washington V. VERIFIED CUSTOMER
Yeah they fix the problem that I had in my car brakes so thank you
8/29/2025
Albert U. VERIFIED CUSTOMER
Good Experience
8/29/2025
Richard H. VERIFIED CUSTOMER
Superb!
8/29/2025
Thankamoni J. VERIFIED CUSTOMER
I like the free service
8/28/2025
Joshua A. VERIFIED CUSTOMER
Toyota is excellent with customer service
8/28/2025
Ronald M. VERIFIED CUSTOMER
No comment
8/28/2025
Frank S. VERIFIED CUSTOMER
I have dealt with many service centers and countless technicians when I say that Shannon Haughney is head and shoulders above everyone I’ve dealt with in any dealership I am not exaggerating. Made the whole experience very quick and efficient and help me out in so many ways I would need another box to write everything down
You truly have a fantastic employee
8/28/2025
Oysara U. VERIFIED CUSTOMER
Excellent
8/28/2025
Carl H. VERIFIED CUSTOMER
7.30am appt. I asked for a noon pick up..Rec'd a call 7 hrs later. (2.30p)my car was ready
8/27/2025
John M. VERIFIED CUSTOMER
Chanell is sensational.
Car delivered when she said it was.
8/27/2025
Kenneth S. VERIFIED CUSTOMER
Brad was excellent and a great representative for Faulkner service
8/27/2025
Ali S. VERIFIED CUSTOMER
The service experience is good, However the advisor are not communicative at all. Last visit, they just handed over me the papers without even explaining what future services I do need. This time when i came she still didn’t mention that i need some additional services which mechanic has recommended until i bring it.
Both the time, she never came after service to explain that what was done, or what is recommended for the future.
Disappointed with