First time at the dealership. Nick was great. Dealership and service area were beautiful. I will be getting my future service here. ????????
7/1/2025
Alicia W. VERIFIED CUSTOMER
Exceptional service!
7/1/2025
Sandy D. VERIFIED CUSTOMER
Nick went above and beyond to help me…..he is knowledgeable and personable, Customers are very lucky if he is their service person!
7/1/2025
Shawn C. VERIFIED CUSTOMER
I had a 3pm oil change appointment that was told would be an hour. The techs didnt even pull my vehicle in until 4pm and took 45 minutes to complete oil change only. I missed my 4:30 appt scheduled after that causing me to reschedule and have to take off of work again to complete before my trip. This isn't the 1st time this has happened either. I have had my tires rotatedd before my oil change at tire shop right before oil change appt and told the tech not to touch the tires, rotate or add air. They don't listen and screwed it all up and had to get redone. It's frustrating. The service writer I dealt with today was fine and took care of it but it cost me 3-1/2 hours today and more time off from work for another appt.
7/1/2025
Barbara L. VERIFIED CUSTOMER
Very grateful that every effort was made to get me in the same day I called. I had a problem and had to leave town a week earlier than intended to care for an elderly relative. I had almost 10,000 miles since my last oil change and would need to drive 1,800 miles to northern Washington. Once I explained my situation, I was told to bring my car in and leave it and they would get it done the same day. Very grateful!
7/1/2025
Lucy B. VERIFIED CUSTOMER
Everything was great! Big thank you to Nick!
7/1/2025
Patricia B. VERIFIED CUSTOMER
Steven was able to diagnose the problem I was experiencing with my air conditioner before my Rav4 was even taken in for service. He seemed to know what was wrong just by my description. He also kept me informed about what was going on throughout the process.
7/1/2025
Rodney M. VERIFIED CUSTOMER
He is great!
7/1/2025
Asenath O. VERIFIED CUSTOMER
Nicholas served me well and within the time I didn't expect. Thank you Nicholas.
7/1/2025
Thomas S. VERIFIED CUSTOMER
Nicolas was great, easy to communicate with.
7/1/2025
Mel B. VERIFIED CUSTOMER
Very helpful staff
6/30/2025
Mark E. VERIFIED CUSTOMER
Aaron delivered excellent customer service!
6/30/2025
Tanya M. VERIFIED CUSTOMER
Nick explained everything well and is a true professional. Thank you for a pleasant experience.
6/29/2025
Diane L. VERIFIED CUSTOMER
Very good service
6/29/2025
Rachel S. VERIFIED CUSTOMER
There was a female staff that was very kind and helpful, she checked in with me and offered my son a snack and made sure we were being checked in with about our vehicle. It was very much appreciated.
I wish our service advisor had been in communication with us about estimated time when we arrived/went over the multiplier inspection with us.
6/29/2025
Kathryn S. VERIFIED CUSTOMER
First time customer to this location. Great service!