Told me that repairs would be about $600, actual cost was $1300. Also told me work would take 3hrs and I waited 5hrs! Very displeased!!!
7/11/2025
George D. VERIFIED CUSTOMER
Great service
7/10/2025
Jillane H. VERIFIED CUSTOMER
I brought the car in with ac issues back in January. Was told there was nothing wrong. Eventually the heater box was replaced. From what I can tell, not really related to the ac. Brought the car back in May as the ac wasn't working again. Freon was added. Brought the car back now as the ac isn't working. Now that the warranty has expired, I'm told the ac condenser is leaking on both sides due to corroded mounting brackets. I have a hard time believing this issue wasn't present in May.... and that corrosion wasn't likely visible back in January and likely the cause of the failing ac back when it was still covered under the platinum warranty I purchased.
7/10/2025
Maddie C. VERIFIED CUSTOMER
Steven was friendly and provided prompt updates. Answered all my questions.
7/10/2025
Linda H. VERIFIED CUSTOMER
Nick did a great job and took care of my service appointment.
Thx for the car wash too ????????
7/10/2025
Chouablong L. VERIFIED CUSTOMER
Neutral
7/10/2025
John F. VERIFIED CUSTOMER
Scott is one of the best. Everything was done, just right.
7/10/2025
Gary D. VERIFIED CUSTOMER
Quick, efficient, didn’t try to pressure me to get something I didn’t want at the time that I could easily do myself. Very pleased with his “car-side” manner.????
7/9/2025
Steven C. VERIFIED CUSTOMER
I had to wait a little longer than anticipated, but Steven did an excellent job meeting my needs for the problem with my 2024 forerunner I felt he went above and beyond my expectations for satisfying my needs
7/9/2025
Curtis F. VERIFIED CUSTOMER
Very kind and professional. A great help
7/9/2025
Sandra L. VERIFIED CUSTOMER
Scott is great to work with! He understands what the customer needs and is always very helpful getting things done right. I appreciate him very much!
7/9/2025
John N. VERIFIED CUSTOMER
Great service. Thanks
7/9/2025
Mohamed B. VERIFIED CUSTOMER
Nich was great !
7/9/2025
Dianne O. VERIFIED CUSTOMER
Nick went above and beyond our routine maintenance by helping me with a question I had. If it is possible, I would definitely ask for him to do our next visit!
7/9/2025
Arthur K. VERIFIED CUSTOMER
My check-in was quick and the communication and service was flawless.
7/9/2025
Keith F. VERIFIED CUSTOMER
I’ve been going to Carlson Toyota for about 20 years. Scott is the best.
7/9/2025
Rockwell H. VERIFIED CUSTOMER
Thanks for cleaning the inside of the windows I can never get them clean.