I was told my car was washed when I picked it up. It wasn’t so I had to wait for somebody else to come out and wash it otherwise has 100% satisfied.
7/13/2025
Rooplall R. VERIFIED CUSTOMER
Great job.keep me updated through out the process. ???? thanks.
7/12/2025
Solveig G. VERIFIED CUSTOMER
Very easy, very pleasant…I trust Carlson to my vehicle doing its job. Thanks!
7/12/2025
Marlys A. VERIFIED CUSTOMER
The moment I drove into the shop I was greeted by someone who made me feel comfortable . Thank You for the trustworthy service.
7/12/2025
Kevin J. VERIFIED CUSTOMER
Very kind and respectful person
7/12/2025
Patricia M. VERIFIED CUSTOMER
Neil was great to work with. He asked questions to ensure that he understood what I wanted done. He went out of his way to find a hubcap that had been removed by a previous dealership during service & not replaced & found one. He took the time to find it! (and my car is old! My service was done I a timely manner & I am very satisfied with the service!
7/12/2025
Andrew L. VERIFIED CUSTOMER
Nick is the best!
7/12/2025
David S. VERIFIED CUSTOMER
Aron is excellent ????
7/11/2025
Kara S. VERIFIED CUSTOMER
Friendly employees.
7/11/2025
Michelle L. VERIFIED CUSTOMER
Everyone was great and my car was ready sooner than expected!
7/11/2025
Abu A. VERIFIED CUSTOMER
I really appreciate how they treat or handle the customer with greeting confidence.
7/11/2025
Mary W. VERIFIED CUSTOMER
Aaron was The Best customer service representative I’ve ever dealt with during my many years of repairs & maintenance done at Carlson.
He deserves a “Pat on the back” for great customer service!!
Thank you, Aaron !!
Mary W
7/11/2025
Mary H. VERIFIED CUSTOMER
Nick was excellent in his customer service!! I appreciated working with him!
7/11/2025
Pamela G. VERIFIED CUSTOMER
Professional & courteous.
7/11/2025
George W. VERIFIED CUSTOMER
Nike was fantastic! Very thoughtful and thorough. He explained things well and was super service oriented!
7/11/2025
Erica F. VERIFIED CUSTOMER
The service writer was very helpful as to the possible problem and repair cost estimate. The wait time was short in the comfortable waiting area. Repair cost estimate was right on with no surprises at checkout.
7/11/2025
Carolyn B. VERIFIED CUSTOMER
Very good service and friendly staff. I trust Toyota to fo a good job.
7/11/2025
Alec S. VERIFIED CUSTOMER
Great job! Friendly and efficient
7/11/2025
Douglas J. VERIFIED CUSTOMER
A number one service. Thanks
7/11/2025
Cody C. VERIFIED CUSTOMER
Nic took total care of me and made the process easy. I will be switching my service over to Carlson's from Maplewood Toyota. Thank you