Scott is thorough and always looking other services the car may need. Good for my car. . .good for your business.
7/5/2025
Phetdara I. VERIFIED CUSTOMER
Thank you for your services. Nicholas Schafer has been wonderful to me with the job.
7/4/2025
David B. VERIFIED CUSTOMER
Nick was excellent!
7/4/2025
Adrienne F. VERIFIED CUSTOMER
Did a great job, got my vehicle quickly to the back, was finished quickly, and made the process easy and welcoming.
7/4/2025
Ruth B. VERIFIED CUSTOMER
ARron was extremely helpful and professional. I am a satisfied customer
7/4/2025
Kathleen G. VERIFIED CUSTOMER
Nick is very friendly and personable!
7/4/2025
David W. VERIFIED CUSTOMER
Great service experience, as always!
7/4/2025
Therese A. VERIFIED CUSTOMER
As always it was a job well done.
7/4/2025
Scott H. VERIFIED CUSTOMER
While the work was not done right previously, Scott got the work done right this time around.
7/4/2025
Allison E. VERIFIED CUSTOMER
Everything was done well!
7/3/2025
Jennifer O. VERIFIED CUSTOMER
I had to bring my car in twice in order for your mechanics to diagnose it correctly. It is very concerning that your mechanics did not properly do the job the first time instead of fixing the problem they told me I needed an oil change and other work done. I had what was similar to a recall on my vehicle, but it is called something different. It should’ve been pretty easy to figure out considering I gave them the paperwork from Toyota describing the problem. Your staff member at the front desk was courteous and helpful. But otherwise, I have many concerns about your dealership and your quality of work.
7/3/2025
Jane H. VERIFIED CUSTOMER
Good timely service. Thanks
7/3/2025
Lynn W. VERIFIED CUSTOMER
Nick was very personable and professional. He explained things well and asked if I had questions. He was just a super nice guy who cared about providing a great customer experience.
7/3/2025
Gayle S. VERIFIED CUSTOMER
Service was great start to finish.
7/3/2025
Natalie H. VERIFIED CUSTOMER
Nic was great! He was super helpful and kind
7/2/2025
Janice D. VERIFIED CUSTOMER
I love how friendly the people are and honest.
7/2/2025
Jonathan Homes. VERIFIED CUSTOMER
Your check in guy doesn’t pay attention, when I checked the car in, I told him my name (Rod) and he comes out an hour later looking for Jonathan. The car is a Company vehicle (Jonathan Homes of Mn. Llc). Could he not figure that out? Or listen when I first introduced myself.
Other than that I am totally satisfied with Carlson Toyota.
Thank you
Rod Kopischke
7/2/2025
Earl K. VERIFIED CUSTOMER
Very professional.
7/2/2025
Corliss M. VERIFIED CUSTOMER
Very professional. Well done. Courteous and informative. Thanks.
7/2/2025
Antoinette M. VERIFIED CUSTOMER
Nick even stayed a bit after his shift was over to give me a call. I missed the initial voicemail so I really appreciated it