Brandon was great, did not feel pressure whatsoever
9/20/2025
Jessica K. VERIFIED CUSTOMER
Rylen was fabulous explaining my service along with the pre-paid service plan. 5 stars will be back!!! Thank you!
9/20/2025
Kyle O. VERIFIED CUSTOMER
Booked appt for wednesday morning. Car was brought in a day early to verify fault/order parts. Not informed that my appt moved. when trying to reach service department, no one answered the phone multiple times, leading me to be forwarded to billing department. They couldnt answer any questions about my car/ appt change. Still couldnt reach service department. When my service was complete, my quote jumped by 200 dollars, and was informed of a "tech issue with my original quote." The only positive thing after my car was a full day late and with no proactive communication from the service team was that the service manager made the 200 dollar adjustment.
9/20/2025
Julie B. VERIFIED CUSTOMER
Nick was very helpful!
9/20/2025
Jerry W. VERIFIED CUSTOMER
Nick was very helpful and answered my questions.
9/20/2025
Banhan L. VERIFIED CUSTOMER
N/A
9/20/2025
Rochelle P. VERIFIED CUSTOMER
Nick went above and beyond for me! I’ll definitely fill out the incoming survey
9/20/2025
Jim G. VERIFIED CUSTOMER
People there are great, but I don't think I can afford Carlson as your rates are way too high.
9/20/2025
Robert B. VERIFIED CUSTOMER
Very satisfied with work done
9/20/2025
Carol Z. VERIFIED CUSTOMER
As always here, great service from Nick and from the Carlson Toyota dealership.
9/19/2025
Julie W. VERIFIED CUSTOMER
I absolutely trust Carlson Toyota with my vehicles quite honestly it’s almost like a family when you’re there they care that they give to their clients, and their vehicles is outstanding!! Scott my advisor has been incredibly helpful and the mechanics that work on my vehicle are absolutely amazing very thorough. If I could give 10 stars to Carlson Toyota I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Grateful Julie W
9/19/2025
Debra L. VERIFIED CUSTOMER
A job well done.
9/19/2025
Fred S. VERIFIED CUSTOMER
This is an extremely well run dealership that caters to a customers. Excellent service. Five stars all the way.
9/19/2025
Denise T. VERIFIED CUSTOMER
It was a busy, somewhat hectic evening with multiple people needing Rylen’s assistance. He remained calm and was very professional in his communication with everyone
9/19/2025
Zachary M. VERIFIED CUSTOMER
Neil was excellent. Top notch all around. Thank you
9/19/2025
Peng P. VERIFIED CUSTOMER
The person who did my tire rotation didn’t even tighten my lug nuts all the way and now it’s unbalanced
9/18/2025
Dorothy M. VERIFIED CUSTOMER
Great service!
9/18/2025
Sheila L. VERIFIED CUSTOMER
Through communication and answer all questions. Loved having to choose on report what to approve and not.