The service was exceptional friendly and knowledgeable. All personal was extremely helpful. It was the best customer service I have received in a long time. I felt very comfortable in this environment. It was clean and spacious and well organized. I would recommend to friends and family for sure. Thanks to all great job.
8/10/2025
Angel E. VERIFIED CUSTOMER
Appreciate Nick sharing all service options for my truck at the time of visit with no pressure to buy into anything.
8/10/2025
Madison V. VERIFIED CUSTOMER
Brandon was great, thanks!
8/10/2025
Kathleen H. VERIFIED CUSTOMER
Aaron is one of the best advisors I've ever worked with. I had to contact him several times with concerns, once 3 times in 1 day, and he was patient and understanding answering my questions. Things like that keep me coming back.
8/10/2025
Sloane K. VERIFIED CUSTOMER
Rylen was so helpful! Great service as always!
8/10/2025
Eric W. VERIFIED CUSTOMER
Rylan communicated well with me, he was great! I have one issue however, when I made my appointment by phone and when I dropped it off, I said I wanted my radio looked at along with my 10,000 mile service. I am randomly losing FM radio, then it randomly works. I understand the tire/oil change technicians have limits to what they can do, but I now need to schedule another appointment. This should have been scheduled at the same time with a line technician to deal with my radio. It would have saved Carlson and myself time. Thanks
8/9/2025
Tom H. VERIFIED CUSTOMER
Vehicle distributed tiny
pieces of paper in the cabin. Replace cabin filter and asked about tractor and Battery filter was not giving a reply or report. Otherwise service was great
8/9/2025
Michael B. VERIFIED CUSTOMER
Well done!
8/9/2025
Marilyn K. VERIFIED CUSTOMER
Great job and even got it done early. Thank you.
8/9/2025
Austin J. VERIFIED CUSTOMER
Nick was absolutely fantastic and provided some of the best customer service I’ve had in a very long time.
8/9/2025
Roger H. VERIFIED CUSTOMER
Excellent friendly. Service...
8/9/2025
Chris E. VERIFIED CUSTOMER
Best customer service provided by James! Friendly and informative! Great guy!
8/9/2025
Jim M. VERIFIED CUSTOMER
Nick was amazing very informative of all the services my 4-runner received and I have to say my truck was purring back to a smooth ride Thank you so much for your expertise and friendly atmosphere
8/9/2025
Jeffrey Z. VERIFIED CUSTOMER
At the least you could have vacuumed and washed the car. Just an observation that other dealers always do..
8/8/2025
Jane D. VERIFIED CUSTOMER
Neil listened very carefully to me regarding g the issue I was having. He communicated to me very clearly throughout the entire series ice process.
8/8/2025
Leroy H. VERIFIED CUSTOMER
Service great service
8/8/2025
Diane B. VERIFIED CUSTOMER
Very nice young man.
8/8/2025
Tina B. VERIFIED CUSTOMER
From start to end, Nicholas was friendly and respectful. He was very polite, professional and informative. He insisted I help myself to a drink and snack in the lounge while I waited for my vehicle to be serviced. He was prompt at every step of the way. Nicholas did a great job in reinforcing why I love bringing my vehicle to Carlson Toyota.
8/8/2025
Alisha K. VERIFIED CUSTOMER
The process could not have been easier. Thanks for great communication and treating me fairly!
8/8/2025
Susan B. VERIFIED CUSTOMER
Nick was great. He answered all my questions and was respectful of my time . I hope to have him as my service agent again