Initially tried to make appointment through Toyota app which was a complete failure. Then I was give the “platinum “ 50,000 mile oil change. The different levels of service were not explained at all. So I paid way more than expected for an oil change and tire rotation which also took 2 hours with an appointment. Will definitely be exploring other options for my Toyota service in the future.
9/12/2025
Gerald E. VERIFIED CUSTOMER
Service was great. i think sales department is lacking especially with no new Highlanders on site.
9/12/2025
Randy H. VERIFIED CUSTOMER
No
9/12/2025
Irene R. VERIFIED CUSTOMER
The service received was completed in less time than was quoted. Appeared to be a job well done.
9/12/2025
Ashley S. VERIFIED CUSTOMER
During the multipoint inspection I was told that my rear brakes were at 50% life. They were changed not even 2 months ago. The technician had apparently measured them wrong. He also said that my tires are at 50% life which is wrong also because they aren't even a year old. I was told my fog light that is busted needed to be replaced because it has water it in. That's fine because I knew about it. When I asked if it could be done today I was then told that it's not the light itself but the entire housing unit and it would take hours and be costly.
9/12/2025
Patricia M. VERIFIED CUSTOMER
Excellent service today
9/12/2025
Mary K. VERIFIED CUSTOMER
Scott is a gentleman of integrity, peace, patience, and knowledge. Very kind and helpful.
9/12/2025
Doug K. VERIFIED CUSTOMER
Excellent service by relentless w.
9/11/2025
Kristin E. VERIFIED CUSTOMER
Great customer service- beginning to end! Thanks
9/11/2025
John M. VERIFIED CUSTOMER
I had a complimentary service for my new 2025 Camry and when I got home I had NOT ONE DROP of oil in my car. I am wildly livid.
9/11/2025
Jacob G. VERIFIED CUSTOMER
Rylen did a great job!
9/11/2025
Devine W. VERIFIED CUSTOMER
Very knowledgeable and super efficient. Thank you so much!!!
9/11/2025
Daniel B. VERIFIED CUSTOMER
Every time I bring my car for maintenance, you guys don’t wash my car!
9/11/2025
Karen H. VERIFIED CUSTOMER
Everything went smooth with my service. Was greeted very friendly and fast
9/11/2025
Nick B. VERIFIED CUSTOMER
They got it done on time Courteous people
9/11/2025
Sharon J. VERIFIED CUSTOMER
Nick. was very helpful, pleasant to work with and very knowledgeable.
9/11/2025
Muhammad-Khadar A. VERIFIED CUSTOMER
Excellent customer service
9/11/2025
Lauri A. VERIFIED CUSTOMER
Thank you!
9/11/2025
Donna W. VERIFIED CUSTOMER
Nicholas was very professional as always. Truly a pleasure to work with him.