Thanks to Nate for driving me all over and to the excellent customer service!
8/24/2025
Christopher O. VERIFIED CUSTOMER
Nick was great to work with.
8/24/2025
Jackie G. VERIFIED CUSTOMER
Great communication
8/24/2025
Learae K. VERIFIED CUSTOMER
I would have appreciated more communication.
8/23/2025
Jean C. VERIFIED CUSTOMER
Appreciate that Neil took care of the issues so fast and coiteously.
8/23/2025
Linda C. VERIFIED CUSTOMER
Excellent service completed in a timely manner!
8/23/2025
Susan R. VERIFIED CUSTOMER
Nick took the time to look into recent maintenence/repairs and subsequently contradictorory/confusing service advice we had received for our Highlander over the past few weeks. He listened to snd acknowledged our frustration. We trust him. He is now our preferred contact at Carlson Toyota. Thanks again, Nick.
Susan and John
8/23/2025
Reid M. VERIFIED CUSTOMER
Scott was very professionally personable! Explained the needed service and areas of concern. Excellent customer service!
8/23/2025
Randie C. VERIFIED CUSTOMER
Neil is an excellent employee with perfect customer service.
8/23/2025
Kong X. VERIFIED CUSTOMER
Rylen went above and beyond for me today. I am extremely happy to have Rylen service me today as he was willing to listen and find solutions for me.
Rylen is a shining example of what servicing at the dealership should look like. He worked with multiple customers while still paying attention so what I needed.
Give this man a raise on his next review! Because of his service, I will be a returning customer for many years!
8/23/2025
Dayal R. VERIFIED CUSTOMER
I was very satisfied with Arron service , but I do have a concern I found some kinda of black plastic housing under my hood laying next to my radiator& fan pulled , from the last service , & no one can give me an answered how it reach there or what it for I would like to know, thanks
8/23/2025
Chehrzad S. VERIFIED CUSTOMER
Not right now.
8/23/2025
Jacqueline M. VERIFIED CUSTOMER
Lack of communication as I drove in. What actual service was going to be completed or not. Another advisor helped me after I waited. And this was after I also called Saturday for an advisor to call me - who never did - and then booked an appt online because no one called me.
8/23/2025
**** P. VERIFIED CUSTOMER
Great customer service!!
8/23/2025
Susan H. VERIFIED CUSTOMER
Thanks
8/23/2025
John R. VERIFIED CUSTOMER
I made an appointment for an oil change and no tire rotation since I had just rotated the tires 1000 miles ago. I checked my paperwork when I got home after having my car serviced and found that no oil change was done and my tires were rotated.
8/22/2025
Lisa E. VERIFIED CUSTOMER
Happy with the service provided
8/22/2025
Jette S. VERIFIED CUSTOMER
Polite and respectful. Answered questions I had.
8/22/2025
Nancy A. VERIFIED CUSTOMER
The repair was done quickly and everyone was very professional.
8/22/2025
Wallace K. VERIFIED CUSTOMER
Nicholas was great, has wonderful customer service.