Nick was great to work with. Even though Toyota was not able to resolve the issue, Nick did a good job keeping me updated.
3/15/2026
Denise M. VERIFIED CUSTOMER
Kindly and make a good job
3/15/2026
Carol P. VERIFIED CUSTOMER
Start out needed help with my digital dash computer-- he was able to get me back to my normal which another dealer wanted me to leave mine overnight wouldn't even take a look at it at first to let me know if it was something they couldn't fix--he's knowledgeable,, courteous polite--he gives eye contact, asset to Carlson Toyota I will be back Carol P
3/15/2026
Sylvie N. VERIFIED CUSTOMER
I loved all services done on my car today especially the car wash after ✅
3/15/2026
Charles Z. VERIFIED CUSTOMER
Matt and Paige took care of me at an exceptional level. THANK YOU!
3/15/2026
Zoua G. VERIFIED CUSTOMER
Matt was incredibly helpful! He was professional, kind, and thorough in explaining the issues found on my vehicle. I truly appreciate the clarity and transparency he provided. His service was excellent! Thank you!
3/15/2026
Stephen S. VERIFIED CUSTOMER
Everything was good until Scott told me my rear wiper was torn. His price for replacing it was over $50. I declined and when I checked the wiper blade the next it was prefect with no tears. Either the tech needs more schooling or the service department is scamming customers. I hope not.
3/15/2026
Steve P. VERIFIED CUSTOMER
Thank you
3/15/2026
Bushra R. VERIFIED CUSTOMER
Answered all of my questions patiently.
3/14/2026
Carol H. VERIFIED CUSTOMER
Mr Delaney was a kind, knowledgeable, understanding, patient, gentleman. He went out of his way to listen to me as he saw how stressed out I was. It was a pleasure getting my car worked on.
3/14/2026
Kim H. VERIFIED CUSTOMER
James was excellent. Gabby my shuttle driver was great company.
3/14/2026
Beth K. VERIFIED CUSTOMER
Great customer service as always!
3/14/2026
Terry C. VERIFIED CUSTOMER
I asked for a car wash and they forgot, so I had to go back in after I saw my car.
They forgot to put the sticker in my front window reminding me of my next appt.
Front desk was amazing and very friendly!
3/14/2026
Mark D. VERIFIED CUSTOMER
The black young lady that checked me in did fabulous job. She was great at her job and extremely pleasant.
3/14/2026
Deborah H. VERIFIED CUSTOMER
James was very thorough and curtious
3/14/2026
Sue C. VERIFIED CUSTOMER
Service is always great but EVERY time the time estimate is always at least an hour less than the actual time. Very aggravating. Again the service and individuals are always great.
3/14/2026
Matt L. VERIFIED CUSTOMER
5 Stars!
3/14/2026
Mackenzie S. VERIFIED CUSTOMER
Neil was great to work with! He knew I was waiting at the dealership for my services to be completed, so he ensured no time was wasted! He was very kind and helpful! Great customer service.
3/13/2026
Duane D. VERIFIED CUSTOMER
Overall great service. However, the oil changes tend to be taking quite long for just a standard oil change. Not even a rotation. Showed up 5 min early. It took one hour 15 minutes. It would be nice knowing I could be out of there in 45 min roughly. Longest an hour. With a scheduled appointment, I feel that’s reasonable.
Snacks and coffee great. Especially with a 4 year old who loves coming with.
Thank you