Service team was very helpful and informative and pleasant to work with
4/28/2026
Peggy A. VERIFIED CUSTOMER
Thank you for the great service!! Top notch!!
4/28/2026
Guo L. VERIFIED CUSTOMER
Very good
4/28/2026
Nickolas M. VERIFIED CUSTOMER
Chase was awesome. Along with Lori and Nick, both who I talked to. Your phone system however needs some work. The off site agency you use did not meet my standards. Nobody wants to talk to a off site person
4/27/2026
Michael A. VERIFIED CUSTOMER
Brandon was awesome. I had him check on some extra items and he did his due diligence and communicated with me very well.
4/26/2026
Debra A. VERIFIED CUSTOMER
Quick and easy appointment. Staff is over the top friendly and helpful. Thank you!
4/26/2026
Cyrus V. VERIFIED CUSTOMER
Thanks
4/26/2026
Win R. VERIFIED CUSTOMER
Thank you for keeping me informed with the progress of the whole process, inspection and completion of unexpected repairs needed.
4/26/2026
Carlos P. VERIFIED CUSTOMER
Brad did a very good job taking care of me in the absence of Scott.
4/26/2026
Clodette A. VERIFIED CUSTOMER
.
4/26/2026
Douglas H. VERIFIED CUSTOMER
Good service call. On schedule.
4/25/2026
Russ K. VERIFIED CUSTOMER
Customer service was excellent! Wouldn't hesitate to return in the future!
4/25/2026
Mary D. VERIFIED CUSTOMER
I was very appreciative of my service at Carlson Toyota. The person helping me even gave me a 30% discount on an originally 25% discounted package price for prepaid oil changes and maintenance!
Thank you!
4/25/2026
Davette S. VERIFIED CUSTOMER
Thank you, Carlson Toyota I love my RAV4 and I trust you guys for taking care of it. Thank you so much.
4/25/2026
Cathleen R. VERIFIED CUSTOMER
Matt was great! Super friendly and thorough. I felt really comfortable with him. Service was quick and quality, as always.
4/25/2026
Juliana A. VERIFIED CUSTOMER
perfect this time around and I hope it continues that way. Thanks
4/25/2026
Claudia H. VERIFIED CUSTOMER
I have always been very confident when getting my RAV 4 serviced with you; however this time I didn’t realize the importance of paying attention to my text messages. I was reading a book and waiting to be informed by a representative (as has always been done on my past visits). When he came out he said my car was ready and didn’t let me know I probably should have changed my cabin and air filter— I read this later in the day when I checked my text messages. Now I need to make an appointment to get this done!!!
4/24/2026
Jim S. VERIFIED CUSTOMER
Neil was very outstanding with his service and responsiveness. When the diagnosis was going to take longer than we expected and we were getting in a schedule crunch he offered me a courtesy car to use overnight. He is the reason we appreciate the service we receive at Carlson. He went out of his way to work with us. Also the mechanics were very good, they alerted us to the Cablegate issue and addressed it and also repaired it valve cover leak under warranty for us. These are reasons why we keep coming back to Toyota. Excellent service!
4/24/2026
Katrina B. VERIFIED CUSTOMER
Kind, understanding, and thorough.
4/24/2026
Michael V. VERIFIED CUSTOMER
He did a great job getting my truck back on the road and took care of me more than I would have ever expected.