Riley was amazing and friendly! In the beginning I got a bad vibe from an employee when I went to ask him a question as it was my first time being there. I thought I would never come back but then I met Rylen and he was just amazing! Friendly! Customer service was top tier and I will really only be coming back due to him. He also helped me schedule my next appointment. Rylen if you reading this thank you so much I was already having such a day!
5/9/2026
Jean C. VERIFIED CUSTOMER
Service was great, as usual. Very courteous staff.
5/9/2026
Nancy R. VERIFIED CUSTOMER
Brandon Wright is an excellent service representative. I couldn't afford all the 60,000 recommended services. He informed me of each service cost. I could afford everything except the new spark plugs with labor [almost 900.00] I will be happy to fill out the survey.
5/9/2026
Grant S. VERIFIED CUSTOMER
I brought my truck in for an AC line leak in July 2025 and I was told the technician couldn't find one. I brought it in for an oil change and now I'm told they found a leak. So, I was right all along and paid >$300 and an additional three hours of waiting for the privilege.
5/8/2026
Joko S. VERIFIED CUSTOMER
The service is fabulous and the diagnostics are excellent
5/8/2026
Jay Z. VERIFIED CUSTOMER
Came in for a tire rotation, and they cross shredded the threads damage some chase them down with a die, but did not record any of the damage. Other than that. Everything was good.
5/8/2026
Roxanne W. VERIFIED CUSTOMER
My service request was straightforward--simply an oil change--but one aspect of Eric's service that struck me was he seemed truly happy, and what a pleasant experience it was working with him.
Nice job, Eric.
5/8/2026
Pamela F. VERIFIED CUSTOMER
I dropped my car off at 7:45 am was told 2 hours by the lady that made the appointment. Scott told me if I wait it will take 2 hours if I want a shuttle home it would take 5 hours?? I started calling at 1:55 pm was hung up on multiple times! I got a text from the tech turns out it was done at 9:05 am. When I finally got a shuttle the driver said Scott told her I’ve been waiting since noon, which was a bold lie. When I got there he gave me the key had 3 men help him find the key. The service desk told me I don’t need an oil change until 10,000 miles so why did they change the oil??? I was told by many people to buy a Toyota they are great cars! But the service I received yesterday was unexpectedly awful with your beautiful lighting I expected much better
5/8/2026
Jessica O. VERIFIED CUSTOMER
Matt was great. Was able to see what I was coming in for, what was due to my car, and how urgent that need was based on my mileage (my personal car is my daily driver for an on the road job within the state).
5/8/2026
Ed S. VERIFIED CUSTOMER
Matt did great job keeping me informed.
5/8/2026
Josh M. VERIFIED CUSTOMER
Chase was incredibly professional, answered all of my questions about several things before completing my service and explained the inspection results in detail.
5/8/2026
Terry M. VERIFIED CUSTOMER
He went beyond the call of duty to get me in to see if I needed a new battery, which I did.
5/7/2026
Leonardo H. VERIFIED CUSTOMER
My dad scheduled an appointment to have the passenger side taillight installed in our new Corolla; I was the one who drove the car to the dealership for the appointment. This was the first time that I did this on my own and the whole process went smoothly all thanks to the service that I received from Neil who was very hospitable and patient from beginning to end.
5/7/2026
Bryan M. VERIFIED CUSTOMER
I had a 9:30 appointment. At 11:00 I asked what was taking so long and was told it was done except for the paperwork. It took another 15 minutes to get the paperwork. I didn’t expect to be there for 2 hours when I had an appointment
5/7/2026
Grant S. VERIFIED CUSTOMER
Chase was great though I'm not enthused with my comeback. My oil change took two hours and now I have to wait there again tomorrow fixing something that I paid to have corrected before.
5/7/2026
Brittney R. VERIFIED CUSTOMER
I have always had good experiences at this dealership. This is the second time Brandon has helped me. Both days, to be completely honest, I was having a bad day, but Brandon's kindness each time made the days better! Thank you - I truly appreciate it!
5/7/2026
Ann S. VERIFIED CUSTOMER
Chase was very communicative. It was a very good customer service experience.
5/6/2026
Arthur B. VERIFIED CUSTOMER
It was a good experience. I would have liked to have a rental but I understand that company's across the board do not keep rental inventories for their customers. Matt allowed me time to think about the choices I had to make when surprises came up during the inspection and repair work which was nice to not be pressured on spot. Very good service overall