Nic was great! Keep me apprised of the vehicle and was very professional!
5/1/2025
Gladys W. VERIFIED CUSTOMER
It was good but long day
5/1/2025
George D. VERIFIED CUSTOMER
Brandon Wright helped us with a fairly major service repair on our 2018 camry. We had the water pump replaced. He was so kind, empathetic and understanding. He explained everything so clearly for me and made sure we've were taken care of. Brandon is a ln outstanding representative for Toyota Carlson and I really hope he is recognized for the job he is doing. I can't say enough! Just want to take this opportunity to say how thankful we are for people like him working there. This is the reason I am choosing to get all of my services done at the dealership and not small shops
4/30/2025
Joseph H. VERIFIED CUSTOMER
Service took 2 hours longer than originally told and I had to call twice to get status updates.
4/30/2025
Kathryn E. VERIFIED CUSTOMER
From the moment I called with check engine light light on until I drove into the service stations things went smooth. Brandon walked out and introduced himself and from that point I knew I was in good hands. He kept me informed at all times with a smile and understanding that cars are great when they work well and stressful and expensive when they don’t. He made sure I was informed at all times and walked out to meet me when I returned to pick up my car. Thank you Toyota for job well done and hiring competent, intelligent, hard-working nice people like Brandon.
4/30/2025
Jessica M. VERIFIED CUSTOMER
Okay
4/30/2025
Paul M. VERIFIED CUSTOMER
Brandon was awesome!
4/30/2025
Joyce S. VERIFIED CUSTOMER
I had a noon appointment & the basic oil change was not finished until 2 pm. Nit acceptable wait time for a pre-arranged appointment.
4/30/2025
Mark M. VERIFIED CUSTOMER
Well informed and not presented with work that didn’t need to be done. Thank you
4/30/2025
Kathy M. VERIFIED CUSTOMER
Thank you Aaron for your courtesy and assistance with this time frames oil change discount.
4/30/2025
Larry T. VERIFIED CUSTOMER
Very professional and quick
4/30/2025
Nick B. VERIFIED CUSTOMER
Everything got done and the communication was very good.
4/30/2025
Robert S. VERIFIED CUSTOMER
He did a great job
4/30/2025
John M. VERIFIED CUSTOMER
We trust Carlson auto techs. to do the job right the first time and they have come through again today, thank you.
4/30/2025
Dan L. VERIFIED CUSTOMER
Scott was great. However, the technician did not reset the mileage for the next oil change. Light came on that oil service was needed soon.