In my Toyota app, it is still showing “active service campaign” . This is the description displaying on the HEALTH of the vehicle.
4/26/2025
Robert N. VERIFIED CUSTOMER
Long life Carlson Toyota for good services.
4/26/2025
Jerome P. VERIFIED CUSTOMER
We came to Carlson a few years ago because others appeared to be attempting to take $$ advantage. Now apparently you are drinking the koolaid:
After routine maintenance, said there was a vibrating noise you couldn’t identify and I couldn’t hear—wanted to investigate further.
Yesterday, said there was an oil leak that was not clearly visible, and no evidence on my clean garage floor, but you could fix for $5,500.
Then your driver, who obviously enjoy driving fast, couldn’t be reached to pick me up a half mile away until 45 minutes an 4 phone calls later.
4/26/2025
Francis B. VERIFIED CUSTOMER
Enjoy the Prius
4/26/2025
Susan V. VERIFIED CUSTOMER
Happily it only took an hour
4/26/2025
Justin C. VERIFIED CUSTOMER
Not real serious. But curios on trade for new tundra
4/26/2025
Dalila B. VERIFIED CUSTOMER
Best customer service
4/26/2025
Ross O. VERIFIED CUSTOMER
Nicholas was unbelievable. I've always had great service at Carlson toyota which is why I take my Hyundai in for service. Nicholas went above and beyond. I do have a little shake at 60-70 after the tire rotation, but nothing major
4/25/2025
Patricia B. VERIFIED CUSTOMER
Brandon was very helpful, kind, considerate, and polite. He was also confident and knowledgeable. He was able to answer all my questions, and ease my worries. He is a good fit for your company!
4/25/2025
Mandi S. VERIFIED CUSTOMER
He has good customer service skills
4/25/2025
Mary K. VERIFIED CUSTOMER
I am blessed to have an honest place to go to and staff to take care of my car (and me) and tell me the truth about what needs to be done. I am no longer working and with limited income, so doing only what needs to be done is extremely helpful.
The men who brought me home and back are gentlemen as well.
Just sitting there waiting was a very peaceful experience, and I commented about it. In addition, they got my catalytic converter marked when I couldn’t do it myself. They are a godsend.
4/25/2025
Fari S. VERIFIED CUSTOMER
Such a great service every time.It's so nice to be greeted by James with such a big smile. James is very kind and professional. Thank you so much.
4/25/2025
Stephen N. VERIFIED CUSTOMER
Nicholas was phenomenal. I don’t typically write reviews, but I was compelled based on the level of service Nicholas provided. He was professional, kind, and made me feel like I had made the best choice possible to get my car taken care of at Carlson. Nicholas is the blueprint to success when it comes to customer service.
4/25/2025
Dacy Z. VERIFIED CUSTOMER
Nick Skogmam ????
4/25/2025
Sue C. VERIFIED CUSTOMER
The service was perfect. The enviroment is lovely. I am disappointed in the fact that I make an appointment for routine maintenance and it takes an hour and 45 minutes, this time. The last time even longer.
4/25/2025
Billy P. VERIFIED CUSTOMER
Good friendly
4/25/2025
Larry B. VERIFIED CUSTOMER
My maps still does not work
4/25/2025
Jerry V. VERIFIED CUSTOMER
Nice people, very courteous, explain details, finished the job in very reasonable time