I really appreciated Nick throughout the process. Nick was very thorough with explaining the situation and next steps. Nick is friendly and open and honest in his approach, and I really appreciate that. I get all services for my vehicle done at Coon Rapids Carlson Toyota and it’s people like Nick that make me feel trustworthy and confident that my vehicle is in good hands every time I need something done. Keep up the great customer service, Nick and team!
5/2/2025
Holly M. VERIFIED CUSTOMER
I was satisfied with the work but I waited 1.5 hrs from my appt with no updates. It doesn't seem like this service should take that long. If you're running behind an update would be nice. I don't mind waiting.
5/2/2025
Robert R. VERIFIED CUSTOMER
Simply put: the man is top shelve!
5/2/2025
Jean Claude. VERIFIED CUSTOMER
Thank you for the good job.
5/2/2025
Cade K. VERIFIED CUSTOMER
Fast good service as usual
5/2/2025
Jay A. VERIFIED CUSTOMER
Nick was great. Courteous and professional.
I'd work with him again in a minute.
10/10
5/2/2025
Benjamin B. VERIFIED CUSTOMER
I had to wait longer than I would have liked for a simple repair, but Brandon went above and beyond my expectations for my visit. Thanks
5/2/2025
Jeffery H. VERIFIED CUSTOMER
I’m happy with the work that was done. I owned my car since last May and was questioning if the oil should have been changed. I only have around 2000 miles. Not sure if time is a factor?
Thanks, Jeff Hop
5/1/2025
James B. VERIFIED CUSTOMER
No problems
5/1/2025
Ronald J. VERIFIED CUSTOMER
Nic did an excellent job
5/1/2025
Corinne D. VERIFIED CUSTOMER
They took too long in the shop. I was there 5 hours!! Nick was great!
5/1/2025
Chris K. VERIFIED CUSTOMER
Great!
5/1/2025
Yvonne R. VERIFIED CUSTOMER
Very professional
5/1/2025
Joyce H. VERIFIED CUSTOMER
He kept me well informed on what was going on with my vehicle. He was very polite and seemed to enjoy his job!
5/1/2025
Michael M. VERIFIED CUSTOMER
Nick did an excellent job!
5/1/2025
Joan B. VERIFIED CUSTOMER
Excellent customer service. Nic was very professional and helpful
5/1/2025
Brooke E. VERIFIED CUSTOMER
Nicholas was great. Friendly, and prompt
5/1/2025
Sarah D. VERIFIED CUSTOMER
I’ve never been to an automotive repair business that was as courteous or smooth as that at Carlson.