What I’m NOT happy about is that you ask if I want to answer ONE question so you were basically dishonest with your request. Don’t send any more surveys in the future. Be honest, do your job and all will be well.
5/6/2025
Theresa O. VERIFIED CUSTOMER
He was a great man to work with,I felt like he listened to me .????He had a great personality and really enjoyed what he was doing. Looking forward to coming back for my up keep on my car. Thanks again Nick have a great week!!
5/6/2025
Sharon M. VERIFIED CUSTOMER
Brandon was very knowledgeable and attentive
5/6/2025
Michael K. VERIFIED CUSTOMER
The service took an excessive amount of time (nearly 2 weeks) for a 6 hour job. I understand that two of those days were spent waiting for the harness to arrive. However my appointment was scheduled for Wednesday around 11am, yet the car wasn't diagnosed until Thursday afternoon. After the cable arrived from shipment on Wednesday, the service was started until the following Monday.
5/6/2025
David H. VERIFIED CUSTOMER
Nick was very professional and helpful. He was really interested in making sure in had a positive experience. His actions reflect well on himself and Carlson Toyota.
5/6/2025
Barbara D. VERIFIED CUSTOMER
Always get great service at your facility.
5/6/2025
Lawrence O. VERIFIED CUSTOMER
???? okay
5/5/2025
Karena D. VERIFIED CUSTOMER
Didn’t know I was gonna get charged almost $500 for service to rearrange some wires to simply fix a leakage. Could’ve done that at home.
5/4/2025
Kay F. VERIFIED CUSTOMER
Staff has always been very helpful, knowledgeable, and patient.
5/4/2025
Sam X. VERIFIED CUSTOMER
Nick is very professional, great communicator keep me updated process of the vehicle and listened to my issue and concerned. Thanks Nick.
5/4/2025
Andrea R. VERIFIED CUSTOMER
Nick was great
5/4/2025
John N. VERIFIED CUSTOMER
Fast and friendly
5/3/2025
Debra L. VERIFIED CUSTOMER
Thank you Scott for completing all the scheduled work on my vehicle in a very timely manner. You exceeded my expectations. I am very pleased.
5/3/2025
Jason C. VERIFIED CUSTOMER
Everyone says dealerships rip you off for service, but you guys seem to be pretty honest with me. No complaints from me. The only small thing would be that it takes an hour or more to get an oil change and tire rotation with a scheduled appointment. The drive in places do it in 20 minutes.
5/3/2025
Robert M. VERIFIED CUSTOMER
Very professional
5/3/2025
Barbara P. VERIFIED CUSTOMER
Ok
5/3/2025
Eric A. VERIFIED CUSTOMER
Much respect for your commitment to continuous improvement and customer satisfaction! Neil is a great addition to your Service staff!