I had to wait longer than I would have liked for a simple repair, but Brandon went above and beyond my expectations for my visit. Thanks
5/2/2025
Jeffery H. VERIFIED CUSTOMER
I’m happy with the work that was done. I owned my car since last May and was questioning if the oil should have been changed. I only have around 2000 miles. Not sure if time is a factor?
Thanks, Jeff Hop
5/1/2025
James B. VERIFIED CUSTOMER
No problems
5/1/2025
Ronald J. VERIFIED CUSTOMER
Nic did an excellent job
5/1/2025
Corinne D. VERIFIED CUSTOMER
They took too long in the shop. I was there 5 hours!! Nick was great!
5/1/2025
Chris K. VERIFIED CUSTOMER
Great!
5/1/2025
Yvonne R. VERIFIED CUSTOMER
Very professional
5/1/2025
Joyce H. VERIFIED CUSTOMER
He kept me well informed on what was going on with my vehicle. He was very polite and seemed to enjoy his job!
5/1/2025
Michael M. VERIFIED CUSTOMER
Nick did an excellent job!
5/1/2025
Joan B. VERIFIED CUSTOMER
Excellent customer service. Nic was very professional and helpful
5/1/2025
Brooke E. VERIFIED CUSTOMER
Nicholas was great. Friendly, and prompt
5/1/2025
Sarah D. VERIFIED CUSTOMER
I’ve never been to an automotive repair business that was as courteous or smooth as that at Carlson.
5/1/2025
Michael K. VERIFIED CUSTOMER
Nick is amazing!
5/1/2025
Cindy C. VERIFIED CUSTOMER
Nic was great! Keep me apprised of the vehicle and was very professional!
5/1/2025
Gladys W. VERIFIED CUSTOMER
It was good but long day
5/1/2025
George D. VERIFIED CUSTOMER
Brandon Wright helped us with a fairly major service repair on our 2018 camry. We had the water pump replaced. He was so kind, empathetic and understanding. He explained everything so clearly for me and made sure we've were taken care of. Brandon is a ln outstanding representative for Toyota Carlson and I really hope he is recognized for the job he is doing. I can't say enough! Just want to take this opportunity to say how thankful we are for people like him working there. This is the reason I am choosing to get all of my services done at the dealership and not small shops
4/30/2025
Joseph H. VERIFIED CUSTOMER
Service took 2 hours longer than originally told and I had to call twice to get status updates.
4/30/2025
Kathryn E. VERIFIED CUSTOMER
From the moment I called with check engine light light on until I drove into the service stations things went smooth. Brandon walked out and introduced himself and from that point I knew I was in good hands. He kept me informed at all times with a smile and understanding that cars are great when they work well and stressful and expensive when they don’t. He made sure I was informed at all times and walked out to meet me when I returned to pick up my car. Thank you Toyota for job well done and hiring competent, intelligent, hard-working nice people like Brandon.