The maintenance team is always great. However, I don’t like the Highlander xle as it doesn’t work well with the Bluetooth technology. When I shared with the sales team they told me to communicate with Toyota Motors.
Kind regards
5/7/2025
Jan H. VERIFIED CUSTOMER
Great communication and efficient service!
5/7/2025
Luis H. VERIFIED CUSTOMER
He was Up front on cost before and after tax. No hassle, got in and out in about 40 minutes for an alignment, he went over the alignment before and after results. Thanks again nick!
5/7/2025
Laura O. VERIFIED CUSTOMER
Awesoome service always!!!
5/7/2025
Diane S. VERIFIED CUSTOMER
They were having a busy time and so sorry for the delay. But everything went well A wonderful job and wash my car. James is Amazing.
5/7/2025
Deloris B. VERIFIED CUSTOMER
It went quite well. Thank you.
5/7/2025
Ramona F. VERIFIED CUSTOMER
Aaron was very helpful and friendly.
5/7/2025
Lee L. VERIFIED CUSTOMER
Well done and informed.
5/7/2025
Scott F. VERIFIED CUSTOMER
He had helped me with getting one of the re alls on my Tundra completed .
No issues
5/7/2025
Steven S. VERIFIED CUSTOMER
Great communication from Neil, always pleased with his insights
5/7/2025
Lorraine D. VERIFIED CUSTOMER
Scott was very helpful and friendly.
5/7/2025
James C. VERIFIED CUSTOMER
Nicholas was very good. Very professional and efficient!
5/7/2025
Sathappan A. VERIFIED CUSTOMER
Brake fluid was over filled beyond maximum line . There is space for it to expand when needed . It’s an error and not sure why it was noticed by tech after completing that work. I found this issue after I came back home . Not a good feeling to see after
5/7/2025
Mike N. VERIFIED CUSTOMER
Great customer service!!!!
5/7/2025
Joyce K. VERIFIED CUSTOMER
What I’m NOT happy about is that you ask if I want to answer ONE question so you were basically dishonest with your request. Don’t send any more surveys in the future. Be honest, do your job and all will be well.
5/6/2025
Theresa O. VERIFIED CUSTOMER
He was a great man to work with,I felt like he listened to me .????He had a great personality and really enjoyed what he was doing. Looking forward to coming back for my up keep on my car. Thanks again Nick have a great week!!
5/6/2025
Sharon M. VERIFIED CUSTOMER
Brandon was very knowledgeable and attentive
5/6/2025
Michael K. VERIFIED CUSTOMER
The service took an excessive amount of time (nearly 2 weeks) for a 6 hour job. I understand that two of those days were spent waiting for the harness to arrive. However my appointment was scheduled for Wednesday around 11am, yet the car wasn't diagnosed until Thursday afternoon. After the cable arrived from shipment on Wednesday, the service was started until the following Monday.
5/6/2025
David H. VERIFIED CUSTOMER
Nick was very professional and helpful. He was really interested in making sure in had a positive experience. His actions reflect well on himself and Carlson Toyota.