Didn’t know I was gonna get charged almost $500 for service to rearrange some wires to simply fix a leakage. Could’ve done that at home.
5/4/2025
Kay F. VERIFIED CUSTOMER
Staff has always been very helpful, knowledgeable, and patient.
5/4/2025
Sam X. VERIFIED CUSTOMER
Nick is very professional, great communicator keep me updated process of the vehicle and listened to my issue and concerned. Thanks Nick.
5/4/2025
Andrea R. VERIFIED CUSTOMER
Nick was great
5/4/2025
John N. VERIFIED CUSTOMER
Fast and friendly
5/3/2025
Debra L. VERIFIED CUSTOMER
Thank you Scott for completing all the scheduled work on my vehicle in a very timely manner. You exceeded my expectations. I am very pleased.
5/3/2025
Jason C. VERIFIED CUSTOMER
Everyone says dealerships rip you off for service, but you guys seem to be pretty honest with me. No complaints from me. The only small thing would be that it takes an hour or more to get an oil change and tire rotation with a scheduled appointment. The drive in places do it in 20 minutes.
5/3/2025
Robert M. VERIFIED CUSTOMER
Very professional
5/3/2025
Barbara P. VERIFIED CUSTOMER
Ok
5/3/2025
Eric A. VERIFIED CUSTOMER
Much respect for your commitment to continuous improvement and customer satisfaction! Neil is a great addition to your Service staff!
5/3/2025
Shirley A. VERIFIED CUSTOMER
Very pleased.with all staff.
5/3/2025
Nyaha C. VERIFIED CUSTOMER
Neil was wonderful
5/3/2025
Bee V. VERIFIED CUSTOMER
Job well done.
5/3/2025
Jason A. VERIFIED CUSTOMER
I really appreciated Nick throughout the process. Nick was very thorough with explaining the situation and next steps. Nick is friendly and open and honest in his approach, and I really appreciate that. I get all services for my vehicle done at Coon Rapids Carlson Toyota and it’s people like Nick that make me feel trustworthy and confident that my vehicle is in good hands every time I need something done. Keep up the great customer service, Nick and team!
5/2/2025
Holly M. VERIFIED CUSTOMER
I was satisfied with the work but I waited 1.5 hrs from my appt with no updates. It doesn't seem like this service should take that long. If you're running behind an update would be nice. I don't mind waiting.
5/2/2025
Robert R. VERIFIED CUSTOMER
Simply put: the man is top shelve!
5/2/2025
Jean Claude. VERIFIED CUSTOMER
Thank you for the good job.
5/2/2025
Cade K. VERIFIED CUSTOMER
Fast good service as usual
5/2/2025
Jay A. VERIFIED CUSTOMER
Nick was great. Courteous and professional.
I'd work with him again in a minute.
10/10