Once again, Scott handled the problem efficiently. It was three very different things and they were done well.
5/9/2025
Elizabeth P. VERIFIED CUSTOMER
I give 5 stars to the person who checked my car in for service!! All over for my experience I give 5 stars!
5/9/2025
Jeffrey J. VERIFIED CUSTOMER
Very prompt
5/9/2025
Jeff M. VERIFIED CUSTOMER
I felt at ease throughout the whole experience. I was well informed and more than satisfied with the diagnosis and repair.
Thank you Scott
5/9/2025
Linda S. VERIFIED CUSTOMER
I always receive wonderful service at Carlson. Scott’s the best. Honest and I trust him!!
5/9/2025
John J. VERIFIED CUSTOMER
Timely service, very friendly Nick, communication was great!
5/9/2025
Janet E. VERIFIED CUSTOMER
Always good service!
5/9/2025
Diane R. VERIFIED CUSTOMER
Nick was great. The tire guy was so thorough and informative! Good experience as always.
5/8/2025
Aloysius G. VERIFIED CUSTOMER
Cleaned inside & all. Prompt service. Always had good service over the many years doing business with your company. Thank you.
5/8/2025
Gbolu B. VERIFIED CUSTOMER
No comment all is well
5/8/2025
Richard N. VERIFIED CUSTOMER
Nick, worked with me to resolve the splash guard problem on my new, 3000 – mile Prius. It was good to work with him.
5/8/2025
Enid Z. VERIFIED CUSTOMER
Pleasant experience, from beginning to end
5/8/2025
Victoria H. VERIFIED CUSTOMER
Best customer service I’ve ever had. It still takes forever but he assured me he would come and find me or call me when they were done, and he did. I never trust them because I’ve had to inquire about my vehicle at past appointments and it had been sitting there done without my knowledge. No issues today.
5/8/2025
Patricia B. VERIFIED CUSTOMER
Totally satisfied.
5/8/2025
Ann S. VERIFIED CUSTOMER
Nick was very personable. He made me feel like a valued customer.
5/8/2025
Jimmy D. VERIFIED CUSTOMER
Your dealership claimed to have filled the washer reservoir bottle but did not. I ended up filling the bottle up myself after returning home and noticed the discrepancy after I checked all of the vehicle’s fluids and looking over the maintenance that was performed today. It took a 1/4 out of my washer fluid container to fill it up.
5/8/2025
Shirley M. VERIFIED CUSTOMER
He is a very pleasant person and he went over all the maintenance that was done. Very efficient and helpful.
5/8/2025
Bruce D. VERIFIED CUSTOMER
ok
5/8/2025
Dave B. VERIFIED CUSTOMER
Did his job very well and was completely professional and kind. Well done