Scott B. has provided consistently excellent service over the years.
5/28/2025
Kathy V. VERIFIED CUSTOMER
Brandon failed to carry out his end of communication and scheduling on 2 occasions. I've never experienced this poor level of customer interaction. I think the young people call it 'ghosting'. On a scale of one to 5, 5 being the best, I'd give it negative 12 .
5/28/2025
Kathleen F. VERIFIED CUSTOMER
Very nice and respectful employees at Carlson. Could not imagine bringing my vehicle anywhere else. Thank you all. Kathleen F
5/28/2025
Kerry L. VERIFIED CUSTOMER
The service was great. My only complaint the price. I had a coupon but it didn’t account for much. We have another Sienna that is just a couple years older and my husband had the same work done at another place on the same day and was quite a bit lower in price even though I had a coupon and he did not.
5/28/2025
Bruce K. VERIFIED CUSTOMER
Fantastic customer service. Great communication all through service.
5/26/2025
Diana C. VERIFIED CUSTOMER
I love the service here
I even left with a car wash !
Wow - I definitely made the right decision
5/26/2025
Susan C. VERIFIED CUSTOMER
Always professional and easly understood. I love this place.
5/25/2025
Betty K. VERIFIED CUSTOMER
Excellent all around. Thanks.
5/25/2025
Kathleen H. VERIFIED CUSTOMER
Carlson is the best dealership I have ever done business with. Great staff!!
5/25/2025
Connor R. VERIFIED CUSTOMER
They fixed my problem very fast. I like the service system, it was easy and efficient
5/25/2025
Va T. VERIFIED CUSTOMER
Thank you.
5/25/2025
Damaris S. VERIFIED CUSTOMER
It was an excellent service since I arrived to Carlson.
5/25/2025
Jodi W. VERIFIED CUSTOMER
It would be nice to get a complementary car wash with your service.
5/24/2025
Paula S. VERIFIED CUSTOMER
I was told I could get a ride to and from Carlson’s while my vehicle was being repaired. It was an all day job.
In the am no car was available and when they called to say it was done around 4:30 and I indicated I had no way to get there no one called me back. Don’t make promises that you can’t keep.
5/24/2025
Christy E. VERIFIED CUSTOMER
Efficient, informative and everyone is so friendly and helpful.
5/24/2025
Davette S. VERIFIED CUSTOMER
Neil was a wonderful help with the service appointment I had set up, thank you much
5/24/2025
Heidi S. VERIFIED CUSTOMER
Great experience. First time here. Will be back. Thank you!
5/24/2025
Alex E. VERIFIED CUSTOMER
Service was great! Nicholas was extremely helpful in decided a plan for things that should be updated and I was impressed with how quickly it all got done!
5/23/2025
Delores Joan. VERIFIED CUSTOMER
As always oil change done in a timely manner. They do not try to upsell you on a bunch of other stuff you don't need.