Nicholas was unbelievable. I've always had great service at Carlson toyota which is why I take my Hyundai in for service. Nicholas went above and beyond. I do have a little shake at 60-70 after the tire rotation, but nothing major
4/25/2025
Patricia B. VERIFIED CUSTOMER
Brandon was very helpful, kind, considerate, and polite. He was also confident and knowledgeable. He was able to answer all my questions, and ease my worries. He is a good fit for your company!
4/25/2025
Mandi S. VERIFIED CUSTOMER
He has good customer service skills
4/25/2025
Mary K. VERIFIED CUSTOMER
I am blessed to have an honest place to go to and staff to take care of my car (and me) and tell me the truth about what needs to be done. I am no longer working and with limited income, so doing only what needs to be done is extremely helpful.
The men who brought me home and back are gentlemen as well.
Just sitting there waiting was a very peaceful experience, and I commented about it. In addition, they got my catalytic converter marked when I couldn’t do it myself. They are a godsend.
4/25/2025
Fari S. VERIFIED CUSTOMER
Such a great service every time.It's so nice to be greeted by James with such a big smile. James is very kind and professional. Thank you so much.
4/25/2025
Stephen N. VERIFIED CUSTOMER
Nicholas was phenomenal. I don’t typically write reviews, but I was compelled based on the level of service Nicholas provided. He was professional, kind, and made me feel like I had made the best choice possible to get my car taken care of at Carlson. Nicholas is the blueprint to success when it comes to customer service.
4/25/2025
Dacy Z. VERIFIED CUSTOMER
Nick Skogmam ????
4/25/2025
Sue C. VERIFIED CUSTOMER
The service was perfect. The enviroment is lovely. I am disappointed in the fact that I make an appointment for routine maintenance and it takes an hour and 45 minutes, this time. The last time even longer.
4/25/2025
Billy P. VERIFIED CUSTOMER
Good friendly
4/25/2025
Larry B. VERIFIED CUSTOMER
My maps still does not work
4/25/2025
Jerry V. VERIFIED CUSTOMER
Nice people, very courteous, explain details, finished the job in very reasonable time
4/25/2025
Nancy S. VERIFIED CUSTOMER
He was great
4/24/2025
Charles K. VERIFIED CUSTOMER
Well done
4/24/2025
Bruce K. VERIFIED CUSTOMER
Nicholas was professional, knowledgeable and made the whole experience enjoyable. Thank you Nicholas.
4/24/2025
Kathleen B. VERIFIED CUSTOMER
Neil did an excellent job getting my car serviced in a short time .
4/24/2025
Byron H. VERIFIED CUSTOMER
he was excellent
4/24/2025
Virgil B. VERIFIED CUSTOMER
Good job
4/24/2025
Kathleen C. VERIFIED CUSTOMER
Appreciate the explanations and care of team members. Aaron was very courteous and helpful.
4/24/2025
Shirley T. VERIFIED CUSTOMER
He was very nice explained how long it should take for my service. Backed up a little today. It was very close to what he said. When the job was done he met me to talk over if I was satisfied, explained the Check out sheet. My car was washed everything seems okay.
4/24/2025
Rebecca H. VERIFIED CUSTOMER
I was satisfied with the service, Not satisfied with the payment just the check fees. that was
too much because he said when we check the brick no problem the money will not be refund back. At least when you're check the the problem. Split the money into half.