Steven was able to diagnose the problem I was experiencing with my air conditioner before my Rav4 was even taken in for service. He seemed to know what was wrong just by my description. He also kept me informed about what was going on throughout the process.
7/1/2025
Rodney M. VERIFIED CUSTOMER
He is great!
7/1/2025
Asenath O. VERIFIED CUSTOMER
Nicholas served me well and within the time I didn't expect. Thank you Nicholas.
7/1/2025
Thomas S. VERIFIED CUSTOMER
Nicolas was great, easy to communicate with.
7/1/2025
Mel B. VERIFIED CUSTOMER
Very helpful staff
6/30/2025
Mark E. VERIFIED CUSTOMER
Aaron delivered excellent customer service!
6/30/2025
Tanya M. VERIFIED CUSTOMER
Nick explained everything well and is a true professional. Thank you for a pleasant experience.
6/29/2025
Diane L. VERIFIED CUSTOMER
Very good service
6/29/2025
Rachel S. VERIFIED CUSTOMER
There was a female staff that was very kind and helpful, she checked in with me and offered my son a snack and made sure we were being checked in with about our vehicle. It was very much appreciated.
I wish our service advisor had been in communication with us about estimated time when we arrived/went over the multiplier inspection with us.
6/29/2025
Kathryn S. VERIFIED CUSTOMER
First time customer to this location. Great service!
6/28/2025
Carolyn B. VERIFIED CUSTOMER
Very satisfied with the service.
6/28/2025
Pamela G. VERIFIED CUSTOMER
Great, friendly, quick service.
6/28/2025
Tim M. VERIFIED CUSTOMER
Keep up the Good Work!!
6/28/2025
Marc H. VERIFIED CUSTOMER
Ok
6/28/2025
Jim W. VERIFIED CUSTOMER
Took care of two different recalls on my 2021 Highlander in a timely manner.
6/28/2025
Jake M. VERIFIED CUSTOMER
I asked to discuss my service with the advisor and never heard back.
6/28/2025
Mary C. VERIFIED CUSTOMER
The entire experience was awesome. They clearly understand the idea of good customer service.
6/28/2025
Randall L. VERIFIED CUSTOMER
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6/28/2025
Judy R. VERIFIED CUSTOMER
I chose to stay to have my car serviced. There were unfortunate circumstances that required that my car remain on te rack longer than expected although I was told my car was ready, when it was still on the rack being serviced. I was there from 12-8pm. The shop guy and everyone was apologetic and eventually I asked to be taken home. I was tired and hungry. It took a while to find me a car so I could head home. Despite my long stay and miss communication between the shop and the service desk person everyone was very courteous. It was a long day and and unfortunately my stay was longer than it should have been. Very disappointed ☹️