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Real Reviews from VERIFIED CUSTOMERS
Denise J. VERIFIED CUSTOMER
Aaron is awesome. So friendly, courteous. and did an excellent job helping me out!
6/5/2025
Kathleen A. VERIFIED CUSTOMER
Great customer service
6/5/2025
Gregory S. VERIFIED CUSTOMER
Thanks much
6/5/2025
Mark K. VERIFIED CUSTOMER
Scott went above and beyond to get my car diagnosed and repaired on a day when Carlson was fully booked! Thank you so much!
6/5/2025
Robert B. VERIFIED CUSTOMER
Aaron was great. Personable and professional. The service staff was fast and efficient.. Highhly recommend!
6/5/2025
Laura A. VERIFIED CUSTOMER
Very friendly and helpful
6/5/2025
Alison A. VERIFIED CUSTOMER
Brandon was great! Very polite and a great communicator.
6/5/2025
Dale S. VERIFIED CUSTOMER
So thoughtful accommodating my limited mobility. My car was in the garage keeping me out of the rain and limiting my distance to walk.
6/5/2025
Troy G. VERIFIED CUSTOMER
Great job thank you Neil
6/5/2025
Shanna S. VERIFIED CUSTOMER
I’m not sure what happened, but I did not get any communication regarding what was going on with the car and when it would be ready until I called the dealership to ask. Nick reported something was going on with his computer, but it was challenging to try to plan my day and returning for the car when I didn’t hear from anyone for an entire day
6/4/2025
Kyle D. VERIFIED CUSTOMER
Nick did a great job. I am completely satisfied with the work Toyota and Nick have done. See you in 5 thousand miles.
6/4/2025
Mary Ann. VERIFIED CUSTOMER
I’ve 3 funerals this week. Your system here promised ONE simple question. Since I answered that, I’ll not take time for any further comments.
6/4/2025
David C. VERIFIED CUSTOMER
It is ridiculous to have to wait for an hour and a half to have the oil changed and tires rotated on a 2013 Toyota Camry. I’m not even going to complain about the high cost of the service. I made a specific appointment and you have a special team to do this type of service. It should take no longer than 30-45 minutes at the most.
6/4/2025
Joe M. VERIFIED CUSTOMER
Great and friendly service
6/4/2025
Arabinda M. VERIFIED CUSTOMER
Great service staff
6/4/2025
Lynn B. VERIFIED CUSTOMER
Nick has great communication skills. Kept me apprised of what was happening and the outcome of routine maintenance including things needing done next maintenance appointment.
6/4/2025
Dewi G. VERIFIED CUSTOMER
Very happy today with the service
6/4/2025
Joyce D. VERIFIED CUSTOMER
Brandon answered all my questions before I left the shop. Realized I had more questions about the correction on page 2. He clarified for me. Thanks!
6/4/2025
Janice A. VERIFIED CUSTOMER
Scott and the whole team are great. Always helpful
6/4/2025
Brittney R. VERIFIED CUSTOMER
Nick kept me updated and was extremely pleasant to work with! I realize it is his job, but I was having a horrible day but the interactions I had with him were definitely something that made my day a little bit better. I work in customer service myself and would be proud to have an employee that is so clearly focused on the customer as Nick was. Thank you!
6/4/2025