Victor Martinez is great! Very professional, communicative, and knowledgeable. I felt he was very transparent with what needed to be done with my vehicle and honest. 10s across the board!
4/24/2024
Craig D. VERIFIED CUSTOMER
Good service and helpful advice
4/24/2024
Samalie A. VERIFIED CUSTOMER
Victor provided top notch customer service! Friendly, responsive, informative and respectful!
4/24/2024
Alisa F. VERIFIED CUSTOMER
Carlos was efficient and knowledgable. He kept me apprised of the progress of the work being done on my car. Another perk, I was able to catch the shuttle home after drop off, as well as when my car was done.
4/22/2024
Jonathan H. VERIFIED CUSTOMER
Excellent service and explanations.
4/22/2024
Pablo V. VERIFIED CUSTOMER
Victor went above and beyond. He explained carefully everything and offered helpful advice. Excellent table manners: courteous, respectful and dignified. And, he showed also a great team spirit with his own colleagues as we were dealing with the initial paperwork, etc.
Please treasure him!!!
4/20/2024
Megan P. VERIFIED CUSTOMER
Taz was great, thanks for all your help today!
4/20/2024
Holly W. VERIFIED CUSTOMER
So appreciative of Diem’s support and the quality of the work done on my car. Thank you!!
4/20/2024
Afaf K. VERIFIED CUSTOMER
Mr. Jeffries is very courteous, knowledgeable and considerate. He made sure that I understood the kind of service I was getting and explained to me the benefit and the protection I get with the new car parts. He was constantly in contact with me to let me know when the car is going to be ready. Thanks for caring!
4/20/2024
Steve G. VERIFIED CUSTOMER
Honda, did you do a good job quick reliable and very professional
4/20/2024
Tina L. VERIFIED CUSTOMER
Hong
Was very clear about what Honda could help me with that day. I appreciated that very much. Then I could decide what I needed to do next.
Thank you
Tina
4/19/2024
Paul M. VERIFIED CUSTOMER
Diem was incredibly helpful and was able to help me with my issues. I would like a manager to call me at ****-****-xxxx. I’ve been a Honda of Oakland Customer for years, and I might not be in the future, not because of Diem, but because of the new management and owners.
4/19/2024
Ben H. VERIFIED CUSTOMER
Always Great Thanks again, Victor! :) and also DM :)
4/19/2024
Olivier F. VERIFIED CUSTOMER
John was very polite and professional He listened to my concerns and was very helpful Thank you
4/19/2024
Bui P. VERIFIED CUSTOMER
Diem is the best!
4/18/2024
Jacob A. VERIFIED CUSTOMER
Darius was truly great. Kind. Efficient. Cut me a deal on the electrical system diagnostic when they didn’t find anything. Great experience
4/18/2024
Kimberly Mccree. VERIFIED CUSTOMER
My pleasure. Carlos was excellent and very helpful and I appreciate his support
4/18/2024
Dan W. VERIFIED CUSTOMER
John was great! Helped me out by wheeling my bike in while I drove the car into the service garage.
4/17/2024
Treana P. VERIFIED CUSTOMER
Darius was great and gave great recommendations.
4/17/2024
Isai B. VERIFIED CUSTOMER
Diem is the man incredible service !!! Really saved me