I couldn’t be more happier with service I’ve received from my service advisor Tommy and Ms Christina Fong the service manager.
6/11/2025
Daniel M. VERIFIED CUSTOMER
We were very happy with your representative, Victor Martinez. He was friendly informative and responsive to our requests
6/11/2025
Elizabeth G. VERIFIED CUSTOMER
Service Team including those who answer the phone to schedule appts, your cashier, the service reps to take your care in are always friendly, make you feel at ease, help you with “all questions”. Thank You for having a top team. In my eyes you beat them all in the Bay Area
6/10/2025
Rocio D. VERIFIED CUSTOMER
Max Cubas was great.
6/10/2025
Ching-Shui C. VERIFIED CUSTOMER
He was courteous, eager to help, knowledgeable, professional, and pleasant to work with.
6/10/2025
Thalles C. VERIFIED CUSTOMER
Very satisfy with his help
6/10/2025
Ramon G. VERIFIED CUSTOMER
I give Hong a 5 star rating. He was friendly, knowledgeable, and helpful. Thank you!
6/10/2025
Robin G. VERIFIED CUSTOMER
mathew youhana was very professional
6/10/2025
Enrique M. VERIFIED CUSTOMER
Max was excellent to work with! I appreciate him going above and beyond to make sure my car was working better than it was when I came in.
6/10/2025
Maria De. VERIFIED CUSTOMER
Excelente costumer service
Next time I will ask for him to help me
Thank you Victor Martínez.
6/9/2025
Miya M. VERIFIED CUSTOMER
Victor and I discussed holding off on an oil change because it was at 50%. I thought my bill was a bit high, but once I got home and studied it, I saw an oil change was performed and it was not on the initial quote when I dropped off my car. I tried both texting and calling Victor and never heard back.
6/8/2025
Ruby S. VERIFIED CUSTOMER
I don't usually write reviews but my experience with Victor Martinez in the service department absolutely deserves recognition. From the moment I checked in, Victor was incredibly kind, attentive, and professional.
He took the time to explain everything clearly, kept me updated throughout the process, and treated me with genuine care, not just as another ticket number but as a person.
It's rare to find someone in customer service who makes such a positive and lasting impression. Victor Martinez was patient, honest, and sincerely dedicated to making sure I left with peace of mind. You can tell he takes pride in his work and truly wants the best for each customer.
People like Victor are the reason I'd come back to this dealership again and again. His exceptional service, leadership qualities, and warm personality set a high standard for the entire team.
Victor Martinez deserves to be in a managerial position.
He leads with empathy, professionalism, and integrity, exactly the kind of person who uplifts those around him and leaves a lasting impact.
Thank you Victor for being such a bright light in what can often be a stressful situation. You made it all easy and your kindness did not go unnoticed.
6/7/2025
Jordon W. VERIFIED CUSTOMER
John was great! Easy to talk to, and super helpful. Felt taken care of the whole time!
6/7/2025
Allyson E. VERIFIED CUSTOMER
Taz was great- friendly and helpful. They spoke with manager about waiving the diagnostic fee, since I brought my car in for same issue twice before. I am upset that the a/c system has not been fixed. This was my 3rd visit,came I have to return to check on fluid leak.
6/7/2025
Misael S. VERIFIED CUSTOMER
Max was great and communicated well!
6/7/2025
Kathleen T. VERIFIED CUSTOMER
He was so helpful and provided alternatives that matched my budget for today. 10/10 and give him a raise!