Courteous and efficient service from all team members. Thank you!
6/25/2025
Margaret B. VERIFIED CUSTOMER
Tommy was exemplary. Best customer service I’ve had to date at Honda of Oakland. Perfect gentleman, competent and supportive. Made me feel I was completely informed, and had more important information than I expected. He was highly respectful of my money and my time. Tommy really went the extra mile and more.
That man deserves high marks and a raise!!
6/25/2025
Nikia S. VERIFIED CUSTOMER
John went over and above to help service my car. He was professional, and asked SMART questions . I appreciate his approach to my problem and is solution oriented thinking . This was my first experience at Oakland Honda , and I would return only because his professional service .
6/25/2025
Brenda M. VERIFIED CUSTOMER
John is an excellent service writer. Knowledgeable and explains what’s needs to be done with expertise. I appreciate his superior level of customer service. As always, I’m very satisfied with the repair and service I received. But Honda charges too much
6/25/2025
Katherine I. VERIFIED CUSTOMER
John was amazing!! He went above and beyond to communicate with me and found incredible deals/coupons to save me some money! I look forward to working with him again in the future!!
6/25/2025
Jennifer T. VERIFIED CUSTOMER
Text notifications were very convenient for keeping me informed on the status of my vehicle including the need to replace the filters. Communication level was just right. Thanks, John!
6/25/2025
Ramel A. VERIFIED CUSTOMER
Great service and prompt.
6/24/2025
Richard P. VERIFIED CUSTOMER
Taz was really friendly and helpful. The service was done fast and i am satisfied with it. I will conitnue to bring my vehicles to Honda for services.
6/24/2025
Benjamin Farley. VERIFIED CUSTOMER
Excellent service
6/24/2025
Ibrahim A. VERIFIED CUSTOMER
Good job 5 star
6/23/2025
Julie T. VERIFIED CUSTOMER
I like the streamlined intake process you’ve introduced, also the text verification of recommended servicing. Staff were polite, efficient & upbeat, good job ????
6/23/2025
Elan M. VERIFIED CUSTOMER
Easy to work with
Prompt
Clear
Accommodated my complimentary year 1 service
6/22/2025
Michael M. VERIFIED CUSTOMER
I had an excellent experience with Honda service, thanks to Tommy Jung! Tommy was prompt, professional, and explained everything clearly. The entire process was efficient and stress-free. I really appreciate the clear communication and exceptional customer care. Definitely a 5-star experience — thank you, Tommy and the Honda team!
6/22/2025
Donna B. VERIFIED CUSTOMER
5- he was very friendly and took care of me needing a rush to leave town. He made sure to have my car up to speed with warranty.
6/22/2025
Medha G. VERIFIED CUSTOMER
Service finished before expected time. Thank you Victor
6/22/2025
Michelle F. VERIFIED CUSTOMER
Victor was absolutely amazing. Nothing short of perfection. I wish there were 10 stars to give him he is just that good. He is thoughtful, communicative, and downright amazing. Honda is very well known for its service. I’ve been with you for 20 years. And Victor is just fantastic.
6/22/2025
Angela M. VERIFIED CUSTOMER
I enjoyed my visit with Tommy Jung today. He was professional, patient, and understanding. Looking forward to keeping my automobile in good shape under his care. Thank you!!
6/22/2025
Anne C. VERIFIED CUSTOMER
Victor was great! He explained everything to me in a way that I was able to understand. Everyone I talked to was very helpful.
6/22/2025
Grace P. VERIFIED CUSTOMER
I had a very positive experience taking my vehicle for service here. Victor was great & explained everything clearly & in simple terms so I knew exactly what work was being performed. They fixed the oil leak on the side of the engine, replaced all four tires, changed the filters, cleaned the engine, and did the 75,000 mile maintenance service. My car drives so smooth now, almost like new again. Thanks to the great team at Honda, Oakland!
6/22/2025
Jo-Elaine M. VERIFIED CUSTOMER
She handed it over to the young man, he was excellent as he assisted me before, give him a raise .. thumbs up to both of them.