I had a great experience today. Everyone that I had contact with was professional and friendly. My concerns were addressed and fixed and I felt like I was listened to. Great service! I will be back in 4,000 miles for my next service.
8/7/2025
Bernard B. VERIFIED CUSTOMER
While I was surprised at the expensive additions that were needed, they did seem to fit in with the mileage of the car. I was shown pictures of what was being replaced
however, after I left the shop and I was on the highway coming home, the low tire light came on. I called back after I got home and I was informed that if I could stop in as soon as I could today tomorrow next day, they would check out the tires and then adjust the computer to show that there is no shortage of air, or there is, they would fix it.
I’m just surprised that there was a shortage notice right from the beginning
8/7/2025
James H. VERIFIED CUSTOMER
John was wonderful - friendly, helpful, clear, and communicative.
8/6/2025
Mark W. VERIFIED CUSTOMER
Always pleased with the Oakland Service Center. I appreciate the professionalism and consistent communication.
8/6/2025
Jasmine F. VERIFIED CUSTOMER
Very satisfied it didn’t take too long, in & out great customer service and very helpful & he always was cute!! Thank you
8/6/2025
Learie C. VERIFIED CUSTOMER
Tommy was great: friendly, a good communicator, very helpful and professional.
8/6/2025
Weibin K. VERIFIED CUSTOMER
the service is very good。
8/6/2025
William K. VERIFIED CUSTOMER
I was just bothered that the work on my car seemed to take a long time and was not able to get my car returned until 2 even though I brought it in just after 8.
8/6/2025
Tricia S. VERIFIED CUSTOMER
John was kind, friendly and efficient. Great with timely communication and I sincerely appreciated him being thoughtful about pricing. By far one of the best advisor I’ve had in the past 10 years of being a customer. Thank you!!
8/6/2025
Margarita L. VERIFIED CUSTOMER
Communicate well what is needed in the future.
8/6/2025
Michael S. VERIFIED CUSTOMER
I own an old van (2010 odyssey) but needed a left front blinker fixed, it was $199 for assessment and over $300 to fix. Thus was a waste of my time and hong’s. Hong was competent as an employee but the Honda corp. apparently feels it’s ok to extort money from its customers. Lesson learned , will take van to local mechanics. Don’t bother calling or texting. No chance I bring van to Honda in the future.
8/6/2025
Kim M. VERIFIED CUSTOMER
I just wanted to say that if there was any wrong wording please forgive me, I wanted to leave a great review for Victor Martinez. Excellent sales work great sales person thank you..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️♥️⭐️
Sincerely Kim L Mouton
8/4/2025
Alissa A. VERIFIED CUSTOMER
John and Alonzo were two bright spots on a morning where I had to take my car in for recall service. It was very early on a Saturday when I stopped by and they both had lovely attitudes that put me in a brighter mood. Thanks guys!
8/4/2025
Mariama S. VERIFIED CUSTOMER
Very satisfied with the service
8/4/2025
Mallory K. VERIFIED CUSTOMER
John provided excellent service. Thank you!
8/3/2025
Annie N. VERIFIED CUSTOMER
Very nice and approachable, and explained things in detail.