Tad Stewart is whip smart. It was a pleasure to work with her - she’s friendly, outgoing; and directed the mechanical needs of my vehicle expertly.
7/24/2025
Ronald M. VERIFIED CUSTOMER
Thank you
7/24/2025
Lauren C. VERIFIED CUSTOMER
Tommy was thoughtful and very helpful in determining what services I needed.
7/23/2025
John B. VERIFIED CUSTOMER
That was TWO questions, not cool to be deceptive in business communications! I Will never answer a queszion from you again.
7/23/2025
Michael K. VERIFIED CUSTOMER
The service tech was fine, but the job took twice as long as originally estimated
7/23/2025
Bob C. VERIFIED CUSTOMER
I’d rate Max a 6: friendly, quick, thorough.
7/23/2025
Charles Y. VERIFIED CUSTOMER
Max did great.
Your policy to not accept credit cards is very annoying. Reason enough to take future service elsewhere. Do a better job of negotiating with your payment processor. Don’t hurt your customers.
7/23/2025
Fabiola N. VERIFIED CUSTOMER
Awesome customer service provided by every single person I made contact with at Honda of Oakland. I appreciate the positive attitudes first thing in the morning! Thank you!
7/23/2025
Iriyana J. VERIFIED CUSTOMER
Nice and fast customer service. Answer any questions I had as well. Super helpful!!
7/23/2025
Philip M. VERIFIED CUSTOMER
I brought my car here in April for a standard service. You did a cursory inspection at best at that time because items hou should have picked up then only revealed themselves when i came back todayn
when the car malfunctioned. The diagnostics were outrageously expensive as were the quoted fixes; thing is, the car needs them so I’ll
do them, but not with you. The tests should have been comped
given the sloppy work the first time, but you made $400 off me. You could have made $4,000.
7/23/2025
Casondra S. VERIFIED CUSTOMER
I just lost my job 2 weeks ago--budget cuts in higher ed. So Tommy was very empathetic in helping me ascertain what was important to take care of immediately, and what can wait til I get a job. This builds customer trust and loyalty. Go Oakland community ethos!
7/23/2025
Connor B. VERIFIED CUSTOMER
I came in for the fender. I would have liked that it had been made clear that it wouldn’t be able to be fixed at Oakland Honda. They made it seem like they could have fixed it but they didn’t. The dude who brought my car (with the nose ring and dyed hair) was also a little rude when I asked about him about it.
7/22/2025
Arvind B. VERIFIED CUSTOMER
Very friendly happy guy got the job done everything came out good or near perfect
Just wish that they had time to shampoo the front seats and perhaps that could be done along with a light bronze tint if it is reasonably priced
7/21/2025
Antonio D. VERIFIED CUSTOMER
Thank you so much for everything victor was very helpful and very professional
7/21/2025
Fritzy T. VERIFIED CUSTOMER
Victor was very nice and friendly! Super accommodating
7/21/2025
Jennifer G. VERIFIED CUSTOMER
5/5, excellent service from Hong! It was super easy to make an appointment and the actual appointment itself was very fast and smooth.
7/21/2025
Joseph M. VERIFIED CUSTOMER
Hong was very friendly, competent, and helpful
7/21/2025
Kiera S. VERIFIED CUSTOMER
Victor was great!
7/20/2025
Melvin T. VERIFIED CUSTOMER
Courteous vehicle was ready as promised, clean facility. Will come back