Honda of Oakland Auto Repair Service

Fantastic service every time I come here. Thank you!

Love Taz! She was awesome :)

Taz and team were great!

John Jeffries is always so pleasant I am very fortunate to have John be there the last couple of times I have come in to have my car serviced. He is a kind and ver considerate young man and always very professional that makes it easy for me to continue to do business with Oakland Honda. I hope that the next time I come in John will be there to help me out again in the service department! I fit sure give John a 5!!

Hong Nong was professional. Informed me of an additional issue that needed to be addressed rather than letting it slide. Outstanding service as always from Oakland Honda!

Everyone at Honda was extremely friendly and professional. Although labor was rather high I understand and I would rather pay for service from Honda because they know my car.

Tommy is the best.

Excelente

John was friendly and very helpful

Tommy was great; kept me informed and ensured I received top-notch service. I’m very satisfied with the experience. I’ll definitely look out for the Honda survey and will be sure to give excellent marks. Thanks.

Tommy is absolutely Amazing he is one of the biggest reason I have stayed with Honda he always goes above and beyond to make sure I am satisfied and understand what is going on with my car. Thank you so much for the remarkable service Tommy.

5

Hong was very efficient and very helpful. He made my life easier. Even though the wait time was very long I was very satisfied with Honda* today. Thank you very much.

Victor was very friendly, informative, and professional!

You still have my car

Very helpful and perfect to keep my car safe and going. I appreciate all the work done and records! So I can keep driving ! Thank you!

John was nice, helpful, and got me in and out quick! Great experience.

Car runs great, thanks so much!

Hello, I brought my vehicle in for a multi-point inspection, as my wife regularly uses it for long-distance commutes and I wanted to ensure it continues to be in good condition for the road. I appreciate that your mechanic found no issues with any oil leaks, radiator, transmission, suspension, or other major systems. Instead, they identified a few maintenance items—some minor, such as the brake pads (which I was informed can wait until the next service), windshield wipers, and tire rotation/alignment, along with a more significant issue involving the thermostat and A/C lines, which I understand is not urgent for now. Today’s service gives us much peace of mind. Your service representative was courteous and helpful. I was charged a little over $520 for the visit, which included an oil change and a fuel line cleaning (I think it’s called). However, after reviewing the receipt, I noticed a reference to an attached “preferred” maintenance or service document , but the associated documentation or breakdown was not included. I submitted a request through your online portal but wanted to follow up here as well in case it helps expedite a response. I'd appreciate it if you could send the missing documentation so I can better understand the services that were performed. Thank you, Martin D

I realize that the Service Advisor’s job is to inform/sell the customer services for their car. Victor had a way of “selling” services that was not pushy. He was informative about services and their importance giving me several options while explaining the importance and priority of each service. Victor is personable and funny. He made my experience at Honda positive and even kind of fun. Victor has great customer service skills, doesn’t make you feel guilty for not choosing the highest level of service and made me feel I made the right decision about my service purchase ($1200). I will ask for him my next time in. Give him a raise. You don’t was to lose him.