John and the team are so reliable and professional. It is a pleasurable experience!
5/7/2026
Samuel S. VERIFIED CUSTOMER
Service was great and timely
5/7/2026
Ivan C. VERIFIED CUSTOMER
The service was excellent. He has always known how to provide me with his points of view and recommendations. I experienced no delays or inconveniences with the service.
5/6/2026
Victor P. VERIFIED CUSTOMER
Began work before authorized. Tech then was placed in position of reinstalling the old part. The result being my car is now much worse than when I brought it in.
5/3/2026
Juliana S. VERIFIED CUSTOMER
John was very professional and helped me get the needed maintenance services for the best price. He was not too pushy and I felt like I could really trust him. I have been a Honda of Oakland customer since 1991. Technicians like John keep me coming back. Thank you John for your Excellent service and care.
5/3/2026
Prasant T. VERIFIED CUSTOMER
5 star service.
5/3/2026
Danielle W. VERIFIED CUSTOMER
Hong was great kept me updated excellent customer service
5/1/2026
Chelsea E. VERIFIED CUSTOMER
The price seemed high for what it was, compared to industry standard.
5/1/2026
Herman L. VERIFIED CUSTOMER
Omar very helpful! Service manager wasn’t good! I finally got close to what wanted; it wasted 1/2 hour of time! I have to go to the dealership to see sale person who sold me the car. He got someone to talk to the service manager on my behalf! I bought first CRV in Oakland dealership on 12/31/2004 and the 2nd CRV on 4/21/2025. I went to the Oakland Honda service department for the complimentary oil change approximately 2 months ago. I was told it was too early; I was refused service at that time! When car computer indicated maintenance due soon. I took car in today read 4971 miles in the vehicle.The service manager told Omar; I have to pay for service because is past the 1 year period! I was very disappointed; Omar went to service manger again on my behalf; Omar was told that I have to call Honda. I thought; service manager doesn’t have any common sense; she willing to loose a Royal customer for $80 late complimentary oil change! We own a small business in Berkeley, CA. We always told our customers and workers that the customers are our boss! The reason is without them; we wouldn’t have the business!
5/1/2026
Cornelia K. VERIFIED CUSTOMER
Great!
5/1/2026
Amber H. VERIFIED CUSTOMER
My car took longer than expected and I didn’t receive any updates. I had to call several times, to be put on hold, only to not receive updates. I was also promised that my electric car would be fully charged after they used it for multiple road tests and it was returned to me with 15% battery which it’s not supposed to go below 30%. This was a very stressful experience.
5/1/2026
Deira G. VERIFIED CUSTOMER
The object is still broken
5/1/2026
Faith S. VERIFIED CUSTOMER
Wonderful work
5/1/2026
Nilaja R. VERIFIED CUSTOMER
Victor was very kind and extremely helpful. Everything went smoothly, I appreciate his support!
5/1/2026
Guillermo V. VERIFIED CUSTOMER
5
4/30/2026
Richard G. VERIFIED CUSTOMER
Omar was great!
4/30/2026
Angelica F. VERIFIED CUSTOMER
Yes, I had a great service and Tazz has been great and super patient with me. Thanks again
4/29/2026
Elizabeth M. VERIFIED CUSTOMER
Excellent service. In and out in a timely manner. Very knowledgeable about my car. Thank you!
4/29/2026
Spenser B. VERIFIED CUSTOMER
Taz was amazing per usual! I’ve worked with her previously and nothing but a great experience. She’s attentive, friendly and very helpful every time I come in for service!!