Taz was attentive. I pulled up in the driveway and she immediately assisted with my car. She was able to pull my file and identify the services that I need for B13 minder & she explained in details what was nescessary. When allwas done, she was able to assist me to cashier.
5/21/2026
Moniek S. VERIFIED CUSTOMER
Taz Stewart was absolutely amazing; very professional with amazing customer service! I give her a 5 star and would absolutely work with her again.
5/21/2026
Mark W. VERIFIED CUSTOMER
Not sure if it’s normal but it took 3 hours to fix a nail in the tire. That was frustrating.
5/20/2026
Phil D. VERIFIED CUSTOMER
very good service
5/20/2026
Mary S. VERIFIED CUSTOMER
I had a great visit Jon was great very personable The service was done in a very timely manner Thank you
5/20/2026
Omar P. VERIFIED CUSTOMER
Mr. Tommy was very kind, understanding, and respectful, and he explained in detail what the car needed in terms of service. We are happy with the service provided today.
Thank you
5/20/2026
Nga Yee. VERIFIED CUSTOMER
Thanks Tommy. I am very satisfied with your service. Will recommend you to my co-worker when she needs a service.
5/19/2026
Nga Yee. VERIFIED CUSTOMER
Very happy on the service.Thank you Tommy.
5/19/2026
Brandon P. VERIFIED CUSTOMER
5
5/19/2026
Milton W. VERIFIED CUSTOMER
John got me in & out with no hassles. His knowledge and customer service was top tier!
5/19/2026
Deborah L. VERIFIED CUSTOMER
John was excellent. Thank you
5/18/2026
Bilaliyah S. VERIFIED CUSTOMER
I was told about a windshield protection that I could get for my Honda Civic for $90. I was excited because I just got a new windshield. When my vehicle was returned from the service it received included the $90 windshield protection. My windshield came back dirty not cleaned the inside. So I couldn’t see what was done. All I saw was a dirty windshield. I told Tommy who immediately tried to clean it with some window cleaner and paper towels which unfortunately made it worse. Now smudged. I called to speak to the manager Christina a day later and left a message. I haven’t heard anything back for how this can be fixed. And is this Honda of Oakland policy to do a treatment like this on a windshield and not clean both sides of the window. Also was the outside of the windshield cleaned before the treatment was done? I am becoming so disappointed in Honda of Oakland and would love to speak to someone from corporate about what is going on there. Can someone relay my message to your corporate office - my email is : Thank you
5/17/2026
Ryan A. VERIFIED CUSTOMER
Great! Thank you for your help and explaining things well
5/16/2026
Brian S. VERIFIED CUSTOMER
Tax was very thorough and helpful…and most professional
Thank you!
5/16/2026
Jonathan W. VERIFIED CUSTOMER
John Jeffries was kind, courteous, professional, and helpful. He assessed my car, recommended service I knew it needed, and was not pushy regarding my specific requests for this appointment. Throughout the day, he maintained consistent and prompt communications and answered all my questions.
5/16/2026
Nonamegiven G. VERIFIED CUSTOMER
I want to sincerely thank John Jeffries for the excellent customer service and professionalism. He was very helpful, respectful, and took the time to clearly explain everything regarding my vehicle service. John made the whole experience smooth and stress-free, and I truly appreciate his honesty, communication, and attention to detail. Honda is lucky to have an advisor like him. Thank you again, John! 5stars
5/16/2026
Nathan S. VERIFIED CUSTOMER
Woah, what is that prompt supposed to mean? I dunno, but Tommy is The Man and gets 5 stars from me.
5/16/2026
Emily S. VERIFIED CUSTOMER
great service
5/16/2026
Jennifer W. VERIFIED CUSTOMER
John was friendly, professional and helpful with arranging a courtesy ride. Everything was excellent!