Victor was great! Honest, respectful, & transparent. He clarified all the questions I had and his explanations of the process was clear.
8/13/2025
Abigail B. VERIFIED CUSTOMER
Excellent Service from Victor Martinez
Friendly, honest, and fast! He explained everything clearly, did quality work, and even went the extra mile to check and let me know that my front breaks need to be replaced.I’ll definitely will look for him again.
8/13/2025
Leslie G. VERIFIED CUSTOMER
Excellent customer service, as always! I travel all the way from Palo Alto and cross a bridge just to come here. Tommy makes it all worth the drive because he provides me with a service that I can trust. I really appreciate his authenticity and superior customer service skills! It is truly hard to find this level of authentic customer service nowadays.
Thank you!!
Leslie G
8/13/2025
Meredith M. VERIFIED CUSTOMER
Extremely helpful and courteous!
8/13/2025
Yoon H. VERIFIED CUSTOMER
Tommy was very professional and kind! I was very satisfied by your service. Thank you!
8/13/2025
Kindra D. VERIFIED CUSTOMER
You and your team were excellent. Thank you
8/13/2025
Frank G. VERIFIED CUSTOMER
He was super nice
8/12/2025
Monet J. VERIFIED CUSTOMER
5 stars across the board. I typically don’t leave reviews but max has been exceptional. I love bringing my car here! Such a positive attitude and explains all that is needed thoroughly and honestly. I appreciate good service and a genuine smile. Thank you max!
8/11/2025
Ninoska A. VERIFIED CUSTOMER
Victor was helpful, kind, genuine, excellent at setting expectations, very courteous and professional, and kept his promises on timely communication and shuttle services.
8/11/2025
Cassady C. VERIFIED CUSTOMER
Victor was fantastic! He was very friendly and communicated well. His updates and recommendations were very clearly. He did a great job!
8/10/2025
Simone P. VERIFIED CUSTOMER
10 stars for Max. Super helpful, transparent, friendly, and inviting. Makes me feel secure about returning to the dealership.
8/10/2025
James B. VERIFIED CUSTOMER
Victor did a very good job. He was very helpful.
8/10/2025
Frank L. VERIFIED CUSTOMER
I’ve been a customer for over ten years and John represents you in the best possible way. Groom him to take over your Service Department!!
8/9/2025
Gina I. VERIFIED CUSTOMER
John Jeffries understood the assignment. He was attentive, clear, helpful and kind. 10/10
8/9/2025
Elena K. VERIFIED CUSTOMER
John was excellent - informative, prompt, communicative and helpful. Thank you!
8/9/2025
Herman T. VERIFIED CUSTOMER
5 answer all my question
8/9/2025
Meenu S. VERIFIED CUSTOMER
5 stars, John Jeffries is always on point!
8/8/2025
Nathan B. VERIFIED CUSTOMER
Thank you for the thorough and communicative service!
8/8/2025
Irma N. VERIFIED CUSTOMER
Max was friendly and engaged. Thorough and even made suggestions for the next maintenance steps.