Hong jumped right on it when I called yesterday to say someone driving too fast and too close past my parked car took off my driver's side mirror. The part assembly came in early this morning. I dropped off the car and got a ride home on the shuttle so I could use my time productively while waiting. I got a call & shuttle pickup when it was ready - sooner than expected! - perfect:) THANK YOU!
10/3/2025
Kelly B. VERIFIED CUSTOMER
Max Cubas is a great service adviser and I’ll be requesting him from now on! Thank you!
10/3/2025
Edward M. VERIFIED CUSTOMER
he did more than what was expected and very accommodating
10/2/2025
Richard P. VERIFIED CUSTOMER
John was amazing. I appreciate all the effort honda and his team do. Thank you for the service.
10/1/2025
Pratham A. VERIFIED CUSTOMER
Great guy and helpful full of energy
10/1/2025
Miles J. VERIFIED CUSTOMER
Taz was great! She is polite, kind, patient, and honest. She made things super easy and efficient for me.
10/1/2025
James W. VERIFIED CUSTOMER
Thank you
10/1/2025
Gabriela T. VERIFIED CUSTOMER
Mr. Cubas was professional, knowledgeable, courteous, and helpful. A+!
9/30/2025
Latisha T. VERIFIED CUSTOMER
Taz provided outstanding support and communicated very effectively.
9/30/2025
Cheryl Ann. VERIFIED CUSTOMER
Called and left message for max,same day of service,informing him that the problem is not fixed. Still have not received a call back from him.Honda claims to be high quality vehicles, and I've received the worst possible experience ever! Cheryl Rance
9/29/2025
Elizabeth M. VERIFIED CUSTOMER
John was excellent to work with. He was friendly. He explained everything explain the options. I hope he’s there next time I come in.
9/29/2025
Julie B. VERIFIED CUSTOMER
Taz was great! I appreciated how friendly she was. She kept me posted on my car’s progress, and made me feel confident that you all would do a great job!
9/29/2025
Kyaw K. VERIFIED CUSTOMER
The service was good but they didn’t provide or tell me when is the next service due date or how much mile should I change new engine oil like after 3k or 5k or 10k. I don’t much know about the car and that’s why I forgot to ask. They also didn’t give the service sticker on the windshield. When I texted this afternoon, they haven’t replied me yet but they replied me before I picked up the car. Now, I concern that they charged me engine oil change feee but they didn’t actually change.
9/28/2025
Ryan T. VERIFIED CUSTOMER
John was very helpful, efficient, and a pleasure to interact with. Will ask for him in the future!
9/28/2025
Christopher R. VERIFIED CUSTOMER
Overall John was great. The only issue is I had to wait 2+ hours for the shuttle to pick me up and John told me only one shuttle driver was working which wasn’t the case as there were two shuttle drivers.
9/27/2025
Lettita R. VERIFIED CUSTOMER
You guys were great. My company held us up
9/27/2025
Shaz Z. VERIFIED CUSTOMER
John clearly communicated the plan and answered my concerns. He was attentive in letting me know about additional work and promptly let me know when my car was ready-exactly as promised. Great work, John!
9/27/2025
Jeremiah T. VERIFIED CUSTOMER
Nice
9/27/2025
Rebecca R. VERIFIED CUSTOMER
I give Taz Steward a 10 she was very good and she answered all of my questions that I needed to know all of my concerns about my car