John was amazing and helpful. He went above his way to assist me and answer all my questions.
11/12/2025
Rachhpal S. VERIFIED CUSTOMER
*****goood
11/12/2025
Francisco U. VERIFIED CUSTOMER
all good 5
11/12/2025
Sharon G. VERIFIED CUSTOMER
Thought John Jeffries was quite excellent—particularly since he had some unpleasant news to give me about my dear old car. He explained what needed to be done, didn’t push me to do it and really understood my decision to first go home and think about whether to do the work or not. I just liked him, thought he was honest and very pleasant, smart, and easy to communicate with. It was these qualities that helped me to decide that I really wanted to go ahead with all the work even though my car was old (but with less than 40k miles on it).
11/12/2025
Teresa C. VERIFIED CUSTOMER
I was very happy with the advisor's knowledge information, and help. The service took a little longer than I thought it would, but that's not his fault.
11/11/2025
Traci M. VERIFIED CUSTOMER
Unlike some other experiences I’ve had at your dealership, John represented you very well and took good care of me. Thank you much!
11/11/2025
Kimberly H. VERIFIED CUSTOMER
Excellent service from start to finish.
11/10/2025
Anthony P. VERIFIED CUSTOMER
Great service but long wait for oak change but staff was courteous and waiting room nice
11/10/2025
Joyce W. VERIFIED CUSTOMER
Great work! Thank you.
11/10/2025
Joshua F. VERIFIED CUSTOMER
John was great. Explained everything really well. Your service line was slammed and he still took the time to speak to as if I was the only one there.
11/9/2025
Becky J. VERIFIED CUSTOMER
John made me feel welcome as soon as he came to the car and focused on me when I was in front of him. In addition to the automatic system messages he came to make sure I saw the message and ask if I had any questions about the maintenance.
11/9/2025
Sherri N. VERIFIED CUSTOMER
Max was wonderful, he made the experience
Easier and even though Honda of Oakland Service Dept was short of staff he was great and had
A great attitude. I am very pleased with the service and outcome.
11/9/2025
Carolyn S. VERIFIED CUSTOMER
John was great. I just don’t understand how your dept can still take cars to be serviced after 1pm and close by 5pm . Just an observation.
11/9/2025
Martha C. VERIFIED CUSTOMER
Very attentive to the my concerns
11/9/2025
Jasmine F. VERIFIED CUSTOMER
Customer service was excellent for nice guy very helpful and caring got me in an out thank you so much .
11/9/2025
Jennifer H. VERIFIED CUSTOMER
John did a great job being both personal and professional and effectively helping me get my car checked in and stayed in contact with me as needed while my car was in service.
11/9/2025
William A. VERIFIED CUSTOMER
5 out of 5 start to finish. Attentive, knows his business, makes sure he’s got the particular customer and their car understood.