Just like John, 2 weeks ago, Taz listened carefully, responded professionally and worked with the technician(s) to get the problem fixed. Both of them, and Victor, and the rest of the service writers and payment team, did excellent work.
With the exception of the white paint peeling off the roof and around the back windo bonly to our Toyotas. And for me, more fun to drive.
11/22/2025
Sharon A. VERIFIED CUSTOMER
I came back because it’s easy and because I received advertising talking about how committed you are to fair pricing. I requested a package with a discount on the internet. Whether I got it or not is kind of unclear. Mostly, I feel like every time I’ve gone to Oakland Honda, it has cost me what I paid the last time plus another hundred or two. And I’m always told our car is in really good shape, so these are routine maintenance events. I bought a maintenance package with the car, but am still paying as much as I did with it having now expired, so that wasn’t a help. It is difficult for me to understand what exactly I’m being charged so much for. I could be completely wrong about all of this. I’ve said from the start that this is the first time I’ve bought and maintained a car on my own since my husband passed and I moved out of state. It would be nice to just feel like HoO had my best interests at heart. You guys are huge and busy. I feel like just another person who gets processed through every year. For me, what I’m spending is a lot of money. You’ve kept my car running just fine. But would it have been just fine going to Grease Monkey, instead?
11/22/2025
Peter B. VERIFIED CUSTOMER
Excellent
11/22/2025
V VERIFIED CUSTOMER
Great service from John and the Team at Honda of Oakland. Thank you for your service.
11/22/2025
Pearlie P. VERIFIED CUSTOMER
Thank you!
11/21/2025
Griselda O. VERIFIED CUSTOMER
Max Cubas overall is EXCELLENT.
11/21/2025
Sinchi K. VERIFIED CUSTOMER
Excellent service
11/21/2025
Jeffrey D. VERIFIED CUSTOMER
Hong was through and pleasant.
11/20/2025
Antonio D. VERIFIED CUSTOMER
John was very helpful!
11/20/2025
Ashish V. VERIFIED CUSTOMER
John was EXCELLENT. Very professional, great communication and follow up
11/20/2025
Darius F. VERIFIED CUSTOMER
Taz is the best! Great service everytime
11/20/2025
Mihret R. VERIFIED CUSTOMER
Extremely happy by his service i rate him 10 out off 10 i hope i see him in my next service thanks john
11/20/2025
Benjamin G. VERIFIED CUSTOMER
I have no complain Your staffs are very friendly, courteous and professional.
11/20/2025
Nadim H. VERIFIED CUSTOMER
Victor was fantastic! He was super helpful and informative!
11/20/2025
Antar W. VERIFIED CUSTOMER
Mr. Nong went the extra mile to help me get my car eventhough I couldn't get to the service department until after 6pm. This helped relieve a lot of stress
11/19/2025
Lynn G. VERIFIED CUSTOMER
Nice service
11/19/2025
Matthew H. VERIFIED CUSTOMER
Victor is outstanding - thank you very much for your expedience and attention to detail.
11/18/2025
Alfonso B. VERIFIED CUSTOMER
Victor is one of the most outstanding customer service reps I’ve ever encountered. I’m really grateful that there are still intelligent and kind people out there - and gives me hope there may be more.